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Further Details on Hitching

Discussion in 'PlanetSide 2 Gameplay Discussion' started by RadarX, Oct 9, 2014.

Page 2 of 3

Mbui

Awesome. This worked for me, I love you man (platonic only).

Mbui, Oct 12, 2014

#21
François

I love you in a platonic way too Acidule. Thank you.

François, Oct 12, 2014

#22
noobindo

Dude, you are the best!

noobindo, Oct 12, 2014

#23
KiraValtraut

Acidule said: ↑

“Hello, i'm gonna add my 2 cents on these hitching problems and how i've found a quick and dirty (emphasis on dirty) workaround to have a better experience (no idea if that would work for everyone).

My rig's pretty subpar for PS2, consisting of a Pentium E5200 oc'd to 3.4ghz, a radeon hd5770, 8gb ddr2 PC6400. On the upside, i have at least a decent SSD with the game installed on it, so hdd hitches are practically a moot concern.

Anyway, you can imagine that with such a config, my recent gameplay experience was pretty much freeze-hell, wherever i was or whatever battle happened (even an empty warpgate was atrocious) and even the last few patches didn't do much to resolve these issues.

So I used Process Explorer to see exactly what made the game hiccup so often.

This is what I've found:

Incidentally, I noticed those freezes happened even more often while looking through a 6x or more scope, for some reason.
Anyway, whenever a freeze happened, one of the PhysX thread flared up to hog about one core's worth of kernel-mode (the red part in the monitor) cpu. After some tries, I found that by killing the non-hogging thread (process explorer allows that, without killing the whole process altogether), the hogging one would revert back to a normal usage, and would no longer hog the game again until the next time i run PS2.

In fact, I tried killing one of the physx thread from the main menu (any of them) before choosing a character, not only the game didn't crash after that, i didn't have a single hitch at all and could have an actual playable experience again.

So there it is, like i said it's a pretty dirty way, but it's the only one i have. Hope that helps in some way.”

HELL YES! Thank you thank you thank you! My gameplay has never been better!

KiraValtraut, Oct 12, 2014

#24
Bindlestiff
RadarX said: ↑

“Player Jitter – This is defined as erratic or otherwise not smooth movement of objects in the world. It can be useful to call this out specifically what is impacting you such as Infrantry or Vehicles which helps us nail down the issue.”

Any player - most commonly Light Assault class for obvious reasons - that is killed mid air. We get approximately 4-5 seconds of jagged up and down animation before they eventually fall to the floor.

Jump pads between bases, it is like the animation is playing keyframes only

Light assaults with crazy legs when using their jetpack

RadarX said: ↑

“Input Lag - Input lag is the feeling that your input is not having a visible impact in the game fast enough. Being explicit about reporting the action is important for instance lag trying to enter a vehicle would be completely different than lag in screen update when moving the mouse.”

Lag when closing infantry or vehicle terminals. Happens (almost) every time on each new terminal that is opened within a hex. Frame rate drops to about 10fps (from a smooth 40-50+), and the game goes CPU bound for about 3-4 seconds before sorting itself out

Attempting to enter any vehicle or activate any terminal either doesn't take the first time, or opens 2-3 seconds after the button is pressed
Bindlestiff, Oct 13, 2014

#25
andy_m

Acidule said: ↑

“I found that by killing the non-hogging thread (process explorer allows that, without killing the whole process altogether), the hogging one would revert back to a normal usage, and would no longer hog the game again until the next time i run PS2.”

Nice

How do we do this? Do we need the Process Explorer software?

cheers, and thanks

andy_m, Oct 13, 2014

#26
YannZeRookie

Acidule said: ↑

“Hello, i'm gonna add my 2 cents on these hitching problems and how i've found a quick and dirty (emphasis on dirty) workaround to have a better experience (no idea if that would work for everyone).
[snip]
So there it is, like i said it's a pretty dirty way, but it's the only one i have. Hope that helps in some way.”

Acidule, you are a genius, it worked for me !!
I was freezing every 10 secs since the Pumpkin patch, and I just played 1.5 hours continuously without a glitch !

THANK YOU THANK YOU THANK YOU

YannZeRookie, Oct 13, 2014

#27
Stachelkeule

Acidule said: ↑

“Hello, i'm gonna add my 2 cents on these hitching problems and how i've found a quick and dirty (emphasis on dirty) workaround to have a better experience (no idea if that would work for everyone).

My rig's pretty subpar for PS2, consisting of a Pentium E5200 oc'd to 3.4ghz, a radeon hd5770, 8gb ddr2 PC6400. On the upside, i have at least a decent SSD with the game installed on it, so hdd hitches are practically a moot concern.

Anyway, you can imagine that with such a config, my recent gameplay experience was pretty much freeze-hell, wherever i was or whatever battle happened (even an empty warpgate was atrocious) and even the last few patches didn't do much to resolve these issues.

So I used Process Explorer to see exactly what made the game hiccup so often.

This is what I've found:

Incidentally, I noticed those freezes happened even more often while looking through a 6x or more scope, for some reason.
Anyway, whenever a freeze happened, one of the PhysX thread flared up to hog about one core's worth of kernel-mode (the red part in the monitor) cpu. After some tries, I found that by killing the non-hogging thread (process explorer allows that, without killing the whole process altogether), the hogging one would revert back to a normal usage, and would no longer hog the game again until the next time i run PS2.

In fact, I tried killing one of the physx thread from the main menu (any of them) before choosing a character, not only the game didn't crash after that, i didn't have a single hitch at all and could have an actual playable experience again.

So there it is, like i said it's a pretty dirty way, but it's the only one i have. Hope that helps in some way.”

DUDE! I LOVE YOU!

Stachelkeule, Oct 13, 2014

#28 Last edited by Stachelkeule, Oct 13, 2014
queue
andy_m said: ↑

“Nice

How do we do this? Do we need the Process Explorer software?

cheers, and thanks ”

Yes, get process explorer from here: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Run Process Explorer and then start the game.
At the character select screen, alt-tab back to process explorer.
Find the Planetside2_x??.exe in the process list and double-click it.
Select the Threads tab
Select one of the threads starting with "PhysX"
Click Kill
Go back to the game, select your player, login, profit!
- x 1
queue, Oct 13, 2014

#29
Octiceps

Acidule said: ↑

“HHNNNGGGG”

Dude, you win the Internet again and again and again and again and...

Octiceps, Oct 13, 2014

#30
tundranvaltias

new 120gb ssd.. fresh win7 install.. fresh ps2 install to ssd.. . started process explorer ready to kill the process but it didn't spike once.. no hitching anymore for me when i was running around.. oddly enough 9 times out of 10 when i die even on the ground it would hitch at that moment..sometimes it took 5-10 seconds to even show the death screen.. ping was a steady 90-100.. frame hitching or maybe that jitter stuff? this has been so weird i don't even..

i did notice though that after a few hours the performance started going down.. at first it was really smooth but at the end it started being a bit choppy when i was moving left and right

tundranvaltias, Oct 13, 2014

#31 Last edited by tundranvaltias, Oct 13, 2014
andy_m

queue said: ↑

“snip”

Thanks for confirming that

andy_m, Oct 13, 2014

#32
Kislany

Acidule said: ↑

“Hello, i'm gonna add my 2 cents on these hitching problems and how i've found a quick and dirty (emphasis on dirty) workaround to have a better experience (no idea if that would work for everyone).

My rig's pretty subpar for PS2, consisting of a Pentium E5200 oc'd to 3.4ghz, a radeon hd5770, 8gb ddr2 PC6400. On the upside, i have at least a decent SSD with the game installed on it, so hdd hitches are practically a moot concern.

Anyway, you can imagine that with such a config, my recent gameplay experience was pretty much freeze-hell, wherever i was or whatever battle happened (even an empty warpgate was atrocious) and even the last few patches didn't do much to resolve these issues.

So I used Process Explorer to see exactly what made the game hiccup so often.

This is what I've found:”

Just want to say a big thanks for helping many of us (including me) finally getting to enjoy the game once more - it's been 2 months now since the hitches and lag made the game pretty much unplayable for me. Today I played for 2 hours and even ventured in a 48+ game and I could PLAY. Woohoo!

Kislany, Oct 14, 2014

#33 Last edited by Kislany, Oct 14, 2014
Bu11ish

Acidule said: ↑

“Hello, i'm gonna add my 2 cents on these hitching problems and how i've found a quick and dirty (emphasis on dirty) workaround to have a better experience (no idea if that would work for everyone).

...

So there it is, like i said it's a pretty dirty way, but it's the only one i have. Hope that helps in some way.”

I must thank you!

Still hitching here and there, but definitely playable again now.

Bu11ish, Oct 14, 2014

#34
queue

one of the recent hotfixes changed the number of threads that physx runs so this workaround doesn't work any longer.

However, I am crashing more often than before. Way to go. You took a workaround and made it a bug.

queue, Oct 18, 2014

#35
DrBash00

Do you still need Videos of the hitching? Because i have a lot of videos where enemys hitch around maby i can cut them together (but this would be some work) so you get some (hopefully usefull) stuff.

DrBash00, Oct 19, 2014

#36 Last edited by DrBash00, Oct 19, 2014
andy_m

Still lots of peeps with no heads. Jerky infantry gameplay in the larger fights. Other than that I appear to be able to play four hours or more at a time without having to restart my PC...

andy_m, Oct 19, 2014

#37
SeniorChief

Thank you radarx this helped me a lot now that I know what it is
You are making progress, Tks again, I play on a machine that is below min specs and am limited by my cpu .
so never noticed that this was problem for other players though it was my pp computer. Noticed over the last couple weeks significant improvement in game play in all three of these types of problems. with exception of large player areas (major battles)

SeniorChief, Oct 21, 2014

#38
Gammit

Is the second physx process still a thing? Because I started to see fewer hitches until the past few days. I'm afraid they're back again, at least for me.

Gammit, Oct 22, 2014

#39
OminousZ

queue said: ↑

“Did another test tonight killing one of the PhysX processes at the character screen and I played for over an hour without issue in some larger battles. Going back to the same fight without killing the PhysX thread.”

How do i shut off the Physx thread in what character screen?

OminousZ, Oct 22, 2014

#40

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