Subscription not renewed

Discussion in 'Player Support' started by OlafTingvatn, Jan 3, 2014.

  1. OlafTingvatn

    as above really. i couldn't find the correct place to ask this so: it says that today is the day that my subscription to this game is renewed. yet the money have not been deducted. any reason why? is there a specific hour that subscriptions are processed? kinda just want my 500 station cash, yes, yes, yes, yes, i have read the thing with the 2000 thing to chose the thing each month. main problem being: the subscription not being deducted, even if i set it to recurring. whyyyyy?
  2. TSR-SeanF Customer Service

    We would need to take a look at your account in order to determine the cause of this problem. Please open a support ticket using the link in my signature below and we will be happy to assist you further.