Help submitting outfit logo decals to Player Studio

Hi Stevo I was wondering if you could explain how to get a jpg to 100 kb?

Unfortunately I have the same problem. I archived the file using 7zip and then Total Commander, both times getting the same error:
" must include at most 4 files. Found 5 files. " . The archive has 3 files.

I'm sorry, I had never used Windows' archival tool (wasn't really aware it existed) and I thought for some reason the discussion was related to Macs : ) .
I resubmitted using your suggested method but I get the same error. Other ideas?

[SOLVED]
Props to you Syrah, old method works. For good measure I also used a new name for the archive, as I had been using for the past few submissions. Thank you.

Hello



I have a problem submitting our outfit decal. I created a zip file (using the windows compression system as recommended, no 7zip etc.) with the 32bit TGA 1024x1024 file, a JPG-screenshot and the txt-file.



Using the old submission form I get the following error:

decal - PS2_Decal_NewModelArmy.zip
Image file: Decal_NewModelArmy_001.TGA is not of resolution: 256x256. Identified resolution: 1024x1024 Expected files are: 1 Submission Text file (.txt), 1 Screenshot (.jpg), 1 Texture file (.tga 256x256 32bit).



Using the new submission form it is:

decal - PS2_Decal_NewModelArmy.zip Zip file PS2_Decal_NewModelArmy.zip must include at most 4 files. Found 5 files. Expected files are: 1 Submission Text file (.txt), 1 Screenshot (.jpg), 1 Texture file (.tga 256x256 32bit).



Do I really have to reduce the image size to 256x256? This forum and the information on the website suggested 1024x1024. I also tried zip-files with new file-names.

Any idea what to do?




[SOLVED]

I reduced the image size to 256x256 and used the "old submit form" an now it is accepted as "valid"

So, just to make sure, you CANNOT upload 1024 x 1024 32 bit .tga file any more for decals, It HAS to be 256 x 256. Is this correct?

@Deezy: correct! At least thats what solved it so that I could upload my logo decal


Just a short question: the satus of my decal is still on "Valid" for more than 8 weeks now...is that normal? Still a chance it might be in the game soon?

ok, thx for the information - I will try to be patient

when submitting it repeatedly says "File Planetside2InvisDecal.zip could not be unzipped."

-also what sise is it 1024 or 256? - ive done both- submited both still fails.

It`s been 6 months now since submission - but nothing happened... The Status is still on "valid" Is there any chance that some progress could be made in the coming days?