What will be wiped, and when will the wipes happen? We currently expect a full character and claim wipe with the upcoming pre-launch update, and another immediately prior to launch. If these plans change due to testing, we will post updates on these forums. Will the same Landscapes (islands) be available after the wipe? We expect to keep the existing Landscapes (formerly Islands) with their current names, and we are adding some additional continents that are much flatter. See post for details. Do I get to keep my name? Yes, if that character has logged in at any time after the April 2015 wipe. However, character names that have not logged in since the last wipe will be released so they can be re-used. If you want to keep your name but aren’t sure if you have played since April 2015, just make sure to log into the game before the update. [edited] Do I get to keep my guild name? No, guild names will not be reserved or saved during this wipe. You will need to recreate your guild after the wipe. Will our current upkeep "accrual" be kept after the wipe? Yes, the upkeep system is not changing and any upkeep time accrual you had before the update should remain the same after the update. Will I lose any of the items I purchased from the Marketplace? All items or bundles purchased on the Marketplace or their equivalent value in Lumens will be re-granted to your new character after the wipe so you can reacquire them or equivalent value items. What are Lumens? And the Lumen Station? Lumens are an in-game item (similar to Ether Shards, which no longer exist) that you earn as you play Landmark. You can easily earn Lumens as you play, and they cannot be traded. Lumens can be used to create items at the Lumen Station. This is a crafting station you can access via an in-game menu. The Lumen Station offers many useful things, including resource bundles, recipes for props, outfits, and more. This includes many items that were previously sold on the Marketplace. When we do the character wipe and you create your new character, if items you had purchased from the Marketplace are now available in the Lumen Station, we will grant you enough Lumens to create them immediately. (Items that are still sold directly from the Marketplace, such as base claims and Player Studio templates, will be directly restored to you.) For example, perhaps you had purchased a Moonstone Builder's Chest from the Marketplace prior to the wipe. Post-update, you will be able to create obtain Moonstone directly at the Lumen Station. When you create your new character, you will find you have all the Lumens needed (plus an extra bonus) to create the same amount of Moonstone. Alternately, if you no longer need Moonstone, you can use those Lumens to create something else! This should give you the options and flexibility to choose items that are the most useful to you post-wipe. I spent Daybreak Cash to buy extra claims, or attachment claims; will I get that back? After the update, you will have as many base claims as you had previously purchased (either as part of a founder's pack or direct purchase), and they will all be the new, much larger size (see post for details). Attached claims will be refunded as Lumens, an in-game item which can be used in the Lumen Station. We will also check how many base and attached claims you had prior to the wipe, and in any case where a customer might end up with less building space than they had purchased, we will grant an extra base claim (up to the maximum number of base claims) to ensure that everyone will always have as much or more building space after the wipe. [3/16: edited to clarify this paragraph] What about bonus outfits obtained via Marketplace bonus boxes? Will I get those back? You will receive Lumens which you can use to create the bonus outfits you had previously (or others) at the Lumen Station. I purchased items on the Marketplace to give to other people. What will happen to those items after the wipe? After the update, items purchased on the Marketplace or an equivalent value of Lumens will be re-granted to the first character created on the account that purchased the items. As is currently the case, the majority of these items can be traded, so can be given away again if you wish. Will we have Orbs of Reclaimed Energy again? Instead of Orbs of Reclaimed Energy, you will receive an equivalent or greater value of Lumens for Marketplace purchases made prior to the wipe (items that are automatically granted to your character, such as extra base claims, are exceptions to this). Lumens can be used at the Lumen Station to create resources, outfits, and other items, similar to the way the Orbs of Reclaimed Energy worked previously. Will my saved templates be wiped? No. We will not delete any of your templates that are saved in your template window, they are tied to your account, not your character. When you create a new character, the templates for that account will appear on the new character. You will be able to re-place your templates as soon as you have any materials needed. What about templates stored as items in my inventory/chest/vault/etc? Only templates actually in your template window will stay with your account. When you create an item from a template, and then delete it from your template, window it is no longer stored on your account, so will be deleted when your character is deleted. Do I need to make a template of my claim(s)? No, we’ll create an automatic template of all claims currently in the world when we bring the servers down for the wipe and the update, so you will have that template waiting for you when you log back in (each separate claim will be a separate template, even if they are an attached group). What if I am using all of my voxel storage? Will I lose the auto-templates created of my claims? The templates created when we do the wipe are allowed to exceed your voxel storage limits. However, you will not be able to create any new templates until you have storage space available once again. What difference will the claim size change make to re-placing my templates? The claim size is changing to 525x525x450 voxels in size, and attached claims no longer exist. (See post for details.) You can still place templates that exceed these measurements; anything beyond the claim boundary will simply be cut off. Is the list of free-to-place materials changing? If so, what will be free? Some materials that are currently free will require resources to place after the wipe. In general, most terrain materials that you see in the procedurally generated world (dirt, stone, sand) will remain free, but materials that look more “refined” will now cost resources to place. For example, plaster, stucco, and ceramic were previously free and will cost dirt to place after the update. Will we keep the Zero anniversary, Fan Faire trophy items, competition winner trophies, Christmas sweaters, code-granted items from giveaways, etc., post wipe? Yes, these items will be kept when you create a new character after the wipe. The only caveat is that we will not be able to guarantee which version of the Christmas sweater or Year Zero outfit you will get. For example, you will have a “Holiday 2014 Outfit” item in your inventory and, when you consume it, you’ll get one of the three possible outfits randomly. You will still be free to trade them with other people for the color you want, as before. What happens to the content that was built in Landmark with the possibility of using in EverQuest Next? While we cannot use these builds for EverQuest Next at this point, these amazing creations were essential in helping us to learn what was possible from the building tools and the voxel world – you managed to find ways to make the tools do far more than we ever imagined. If you had a build that was a winner of one of the workshops, you already have a trophy but will additionally be granted a title you can display on your character. What happens to the Landmarks of Landmark? We will not place these again until all world wipes have been completed, but once the live game launches we intend to place them near spire hubs on islands as before.