Centralizing feedback for this specific topic since there are a number of separate threads and this is a HUGE and IMMEDIATE priority for our Dev team! Since Friday 2/22, our team has been working to correct an issue where some players are periodically having stats reset on the Leaderboards and losing their ranking. It's one of our top goals to make sure Leaderboards are working properly for EVERYONE, and to make sure all match data is recovered so that ranking will also be correctly reflected on the Leaderboards. To that end, if your stats have been reset on the Leaderboards PLEASE provide the following information in this thread: Your User Name (as it appears in-game) Your Region (NA or EU server is fine, specific country is helpful) Time it Occurred (Date is helpful, specific hour / time frame more so) Screenshots or Video (if you have a screenshot from immediately *after* the reset happened, even better if you have before + after video of it happening) We're working on a potential fix right now, and may not need all of this information - but it's always helpful for our team to be able to review the server logs of players whom this has happened to, either to correct or confirm our assumptions about the root cause. So the more feedback the better! Also to confirm: this thread does not mean we're not working on other issues (missing rank icons in the kill feed, invisible teammates in lobbies). But making sure the new ranking system is functioning as intended, and making sure players are getting accurately credited and rewarded is very important and something we want to iron out for everybody as soon as possible!