There are no words to truly express the amount of gratitude myself and many others feel towards Riviere. She has stepped up and made sure many servers have had a chance to experience Festival of Might during at time when the EQ guide program is very understaffed. Her dedication and motivation to insure players have an experience beyond the normal grind of EQ is the epitome of what the guide program should stand for. She is professional, kind and helpful and without a doubt, a true example for everyone in the guide program to model themselves after. From the bottom of my heart, Thank you Riviere. Cheers Jomar