Joshua, This has been broken for ages, it was broken last October, returned for a brief period broke again, worked briefly broke and since the server mergers has been extremely unreliable at best, I'm sure that the mergers had something to do with it, and it very well could be something simple like references to old servers causing the problem. After the server merger I have been unable to look my character up with search because another character has the same name that was merged from blackburrow, clicking on my name always brings their character up when searched. I can access it from the web site menu on the left where I can drop down a lit of all my characters, but the data is very outdated. This is another thing that has been reported repeatedly, and it has been returned that the webteam maintains that and it was stated that it was not a high priority at the time. It would be great if you could get something done on this, as it is a very useful tool if used properly.