Wrong payment dialog for SC: I received 2,500 SC instead of 7,500.

Hello,
Yesterday, I attemted to buy 7,500 SC for 21,00€. But the payment servers where overcrowed and the transaction didn't take place. Today, when I saw on the SC payment dialog the offer 7,500 SC for 21,00€ I felt lucky and after confirmation the payment succeed.
But I received only 2,500 SC.
The dialog box for buying SC didn't mention the good amount of SC !!!!!
And I have been tricked.
You have a good explanation for not mentioning the real amount of SC you are really about to provide to your customer?
How can you be unable to display a purchase order that mentions exactly the same that your customer will receive?!!!
See the screenshot on this link, with the time sent by the ingame /time command.
http://hpics.li/7baf6a4
If you only want to give 2,500 SC, write 2,500 SC.
At the moment I edit the message the false mentions are still written in payment dialogs at least on Nagafen server where I bought my SC.
Do you plan to react quickly?

Regards,
Sargonnath.

Since this is account specific, I'd recommend submitting a ticket to our accounts and billing team so they can figure out what had happened. Please read the knowledge base below for more information:

Not Receiving The Promoted Station Cash

Under what subcategory of Account / Billing question this ticket shall be submitted?
There is none about SC market.
I put my ticket under "Question about charges", but it's not accurate.
Regards,
Sargonnath.

sargonnath wrote:

I believe there should be a station cash or promotions sub. If there isn't, it's ok. We will be able to adjust it once we recieve it.