Wrong payment dialog for SC: I received 2,500 SC instead of 7,500.

Discussion in 'Account Related Support' started by ARCHIVED-sargonnath, Nov 5, 2012.

  1. ARCHIVED-sargonnath Guest

    Hello,
    Yesterday, I attemted to buy 7,500 SC for 21,00€. But the payment servers where overcrowed and the transaction didn't take place. Today, when I saw on the SC payment dialog the offer 7,500 SC for 21,00€ I felt lucky and after confirmation the payment succeed.
    But I received only 2,500 SC.
    The dialog box for buying SC didn't mention the good amount of SC !!!!!
    And I have been tricked.
    You have a good explanation for not mentioning the real amount of SC you are really about to provide to your customer?
    How can you be unable to display a purchase order that mentions exactly the same that your customer will receive?!!!
    See the screenshot on this link, with the time sent by the ingame /time command.
    http://hpics.li/7baf6a4
    If you only want to give 2,500 SC, write 2,500 SC.
    At the moment I edit the message the false mentions are still written in payment dialogs at least on Nagafen server where I bought my SC.
    Do you plan to react quickly?

    Regards,
    Sargonnath.
    ARCHIVED-sargonnath, Nov 5, 2012
    #1

  2. ARCHIVED-TSR-AlexS Guest

    ARCHIVED-TSR-AlexS, Nov 5, 2012
    #2