I think we're agreeing, but saying it differently. My point was test the chit and when it's reported--acknowledge it and then fix the issues. While I care that a pair of armor boots should look like boots and not shoulders, I can wait to have it fixed. The issues that make gameplay virtually impossible or decimating entire classes of players should not be ignored. When you screw it up, act like an adult with some emotional maturity and acknowledge. If I want to interact with petulant children, I can find them easily enough.