I tried opening up a ticket, but no computer around here can get to that page for some odd reason. I wanted to get 30 days of game time for eq2 instead of all station cash, but I accidentally picked the wrong option..I'd be happy if someone could e-mail on how to get a support ticket going from a site that doesn't give me an error message or adress my problem here. As of now station cash doesn't help since I can't get game time from it anymore...thanks!
Someone from SOE should be able to help you out as I have seen people post a mistake like this before. If you have already tried filling a suport ticket from the website http://soe-ing.custhelp.com/app/ans...tail/a_id/18172 and if it does not work your other option is to send TSR-AlexS a PM asking it to be fixed and include a supoort ticket number if you have it. http://forums.station.sony.com/eq2/...?user_id=610729 On Monday you can also use Live Chat 10:00am - 7:00pm PST http://help.station.sony.com/app/ch...WpJaEg4bA%3D%3D or call 858 537-0898, Monday through Friday from 7:00am - 7:00pm PT
Lamatu is right, I will be more than happy to look into your issue as long as your pm me your ticket reference number.
I don't have one...thats the whole point..it gives me a redirecting error when I try to open a ticket or do anything else on support. I tried different browsers and different computers, and still the same thing. I'd be happy to open a ticket if I wasn't getting this error...
violetwolf227 wrote: I'd recommend giving us a call so we can create a ticket for you and troubleshoot your issue. Our phone number is 858 537-0898
