Fixed Internally Unable to use Krono

Discussion in 'Resolved' started by Prayos, Feb 15, 2023.

  1. Prayos Well-Known Member

    Character: Saintlywiz
    Server: Antonia Bayle

    I've tried several times to use a Krono, and no response after clicking the confirm button. No error or anything. I've tried zoning, logging out and back in. Nothing.
    Sigrdrifa, Eugenika, malka and 10 others like this.
  2. wind Member

    Krono still not working.
    Dude, Eugenika, malka and 3 others like this.
  3. Zapora New Member

    same here. can't even access varsoon because i can't use my kronos....
    Dude, Eugenika, malka and 3 others like this.
  4. Sunlei Well-Known Member

    several people I know who pay their subs with krono can't use them.
    Dude likes this.
  5. Beee Well-Known Member

    this seem to be a bug :)
    Dude likes this.
  6. Zapora New Member

    One that could even cut into their profit - and not a peep.
    Dude likes this.
  7. Dude Well-Known Member

    You're welcome! :D

    Breanna, Pixistik and Zapora like this.
  8. Sigrdrifa EQ2 Wiki Author

    Sometimes people have managed to somehow "dupe" a Krono and the behavior of the dupes is weird when people try to use them, as I recall from seeing reports on these forums in the past.

    People having trouble with Krono should be sure to add your server and toon name on this thread so the devs can see how widespread the issue may be.
    Twyla and Dude like this.
  9. Taled Well-Known Member

    More likely it's an issue stemming from their backend problems at the moment with Census/etc.

    Apparently no servers can use krono at the moment, but players can log in to EQ1 and consume krono if they are inclined to install the game.
    Dude likes this.
  10. Sigrdrifa EQ2 Wiki Author

    Ugh! What a tedious workaround! Well, at least there is a workaround.
    Dude likes this.
  11. Denmum Developer

    Please make sure that Customer Service tickets are being submitted so the appropriate people have the appropriate account information to look into this more deeply. (It isn't a traditional dev-fixable bug, and once player account information gets added to the mix, it is best going through CS rather than the forums.)
    Breanna, Dude, Sigrdrifa and 2 others like this.
  12. Prayos Well-Known Member

    Thanks, Denmum! I just submitted a ticket. I had also done the /bug in game before doing this post. So here's hoping it's resolved quickly.
    Dude and Denmum like this.
  13. Denmum Developer

    As an update, this has been escalated more.
    Breanna, Beee, Twyla and 4 others like this.
  14. Beee Well-Known Member