Please help...keyboard and mouse not working in game...

Discussion in 'Players Supporting Players' started by Shao, Aug 19, 2021.

  1. Shao New Member

    I haven't entered the world for couple years but still using the same laptop so there's no problem with my devices.

    Spec:

    Device nameDESKTOP-J802LRA
    ProcessorIntel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz 2.60 GHz
    Installed RAM16.0 GB (15.9 GB usable)
    Device IDFB169F7D-EB8D-4D0C-9FB2-AAEC3342C8A4
    Product ID00331-60000-00000-AA475
    System type64-bit operating system, x64-based processor
    Pen and touchPen support
    EditionWindows 10 Pro N
    Version20H2
    Installed on‎2020-‎12-‎22
    OS build19042.1165
    ExperienceWindows Feature Experience Pack 120.2212.3530.0
    Also I got some problem when I visit the EQ2 web site, the fonts are so wired. Don't know how to upload the image but it looks like the fonts are all empty.
    Please help, I miss EQ2 so much.....
  2. Breanna Well-Known Member

    I have no advice on this sorry :( I feel bad though that no one has piped up to try to help. I do hope you get it figured out.
    Lateana likes this.
  3. Shao New Member


    HI, I've figured out the problem is from the windows10 update! Now I'm back to the world!
    Breanna likes this.