Please fix the random game crashes when zoning, and otherwise.

Discussion in 'General Tech Support Questions' started by ARCHIVED-Juravael, Jan 18, 2012.

  1. ARCHIVED-Juravael Guest

    I was stuck "waiting on zone server" trying to zone into the Enchanted Naiad Grotto.
  2. ARCHIVED-Juravael Guest

    And got stuck again "waiting on zone server" trying to zone into the Enchanted Dryad Grotto.
  3. ARCHIVED-Juravael Guest

    No issues for three days and this morning I got dropped to the character select while zoning into my Thurgadin house. I can not log back in yet because it keeps saying that I have a character in the game still.
  4. ARCHIVED-Juravael Guest

    I was finally able to log back in and... I was instantly dropped back to the character select screen again.
  5. ARCHIVED-Juravael Guest

    Called home to New Halas and was dropped to character select again.
  6. ARCHIVED-Juravael Guest

    Brand new error -
    Today I got stuck "loading entity resources" when I clicked to zone into Graystone Yard in the revamped Qeynos.
    I've never had this happen before.
  7. ARCHIVED-Juravael Guest

    Repeatedly being dropped to character select today doing the new Qeynos quests and zoning into the districts.
  8. ARCHIVED-Juravael Guest

    Well for the last two months things have been fine. Then all of a sudden with the last game update, Sleepers Tomb, we are getting random, instant game errors. The game locks solid and a windows popup window appears with the error message : Eq2 Client has stopped working. Windows is trying to find a solution.. I use Windows 7 if that matters.
    Here is my log from yesterday's crashes :
    09-22-12 07:14:32.072 4580 Info Service::RunInternal Service started: this=0x511fa44,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:18:01.449 4580 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511fa44
    09-22-12 07:18:16.634 4284 Info Service::RunInternal Service started: this=0x4d8f620,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:21:31.735 4284 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d8f620
    09-22-12 07:21:46.199 2716 Info Service::RunInternal Service started: this=0x511f760,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:21:46.202 4084 Info Service::RunInternal Service started: this=0x4f6f8d4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:21:46.210 4084 Error Service::RunInternal Failed to create listening socket : this=0x4f6f8d4,vr=10048,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125
    09-22-12 07:24:09.734 2716 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x511f760
    09-22-12 07:24:26.040 1128 Info Service::RunInternal Service started: this=0x504f854,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:27:48.661 1128 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x504f854
    09-22-12 07:28:07.891 2140 Info Service::RunInternal Service started: this=0x4e6f974,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 07:59:47.453 2140 Error Connection::Read Disconnected: this=0xe294a0
    09-22-12 07:59:47.453 2140 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6f974
    09-22-12 08:00:42.461 2072 Info Service::RunInternal Service started: this=0x4e4f7b4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 08:19:39.352 2072 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e4f7b4
    09-22-12 08:20:03.851 4216 Info Service::RunInternal Service started: this=0x4e8f674,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 08:27:46.544 4216 Error Connection::Read Disconnected: this=0x31b94c0
    09-22-12 08:27:46.544 4216 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e8f674
    09-22-12 08:28:58.753 1404 Info Service::RunInternal Service started: this=0x4d4f934,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 08:44:36.446 1404 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d4f934
    09-22-12 08:45:04.694 1068 Info Service::RunInternal Service started: this=0x502f7d4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 08:45:16.165 1068 Error Connection::Read Disconnected: this=0x2e994a0
    09-22-12 08:45:16.165 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x502f7d4
    09-22-12 08:46:31.270 3320 Info Service::RunInternal Service started: this=0x4faf5b4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 09:18:21.960 3320 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4faf5b4
    09-22-12 09:18:43.892 1872 Info Service::RunInternal Service started: this=0x506f760,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 09:22:16.117 1872 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x506f760
    09-22-12 09:22:58.190 2988 Info Service::RunInternal Service started: this=0x4e9fcb4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 09:53:20.751 2988 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e9fcb4
    09-22-12 09:53:33.929 1068 Info Service::RunInternal Service started: this=0x4e0f4d4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 10:02:29.524 1068 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e0f4d4
    09-22-12 10:53:30.647 4368 Info Service::RunInternal Service started: this=0x4e6fc40,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 14:10:29.540 4368 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e6fc40
    09-22-12 14:10:48.595 3496 Info Service::RunInternal Service started: this=0x4fdf5b4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 14:15:36.597 3496 Error Connection::Read Disconnected: this=0x34594a0
    09-22-12 14:15:36.597 3496 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4fdf5b4
    09-22-12 14:16:13.705 4080 Info Service::RunInternal Service started: this=0x508f654,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 15:10:38.157 4080 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x508f654
    09-22-12 15:10:58.524 4212 Info Service::RunInternal Service started: this=0x512f6b4,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 16:50:41.816 4212 Error Connection::Read Disconnected: this=0xdd94a0
    09-22-12 16:50:41.816 4212 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x512f6b4
    09-22-12 17:07:12.401 612 Info Service::RunInternal Service started: this=0x4e2fa74,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 18:33:49.076 612 Error Connection::Read Disconnected: this=0x31e94a0
    09-22-12 18:33:49.076 612 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4e2fa74
    09-22-12 18:40:52.500 4316 Info Service::RunInternal Service started: this=0x4d2fc80,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-22-12 19:11:16.931 4316 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4d2fc80

    And here is today's log so far :
    09-23-12 12:56:31.711 956 Info Service::RunInternal Service started: this=0x4edfb94,m_options.GetRecvAddr()=127.0.0.1,m_options.GetRecvPort()=44125,m_options.GetLogLevel()=1
    09-23-12 13:36:05.207 956 Error Connection::Read Disconnected: this=0x32e94a0
    09-23-12 13:36:05.207 956 Warning Service::ShutdownSDK Service Initiated Shutdown: this=0x4edfb94

    * edited to note : This is happening to me and quite a few of our guild members as well as other people that have responded to me asking about it in the open world channels.
  9. ARCHIVED-Pij Guest

    You're definetly not alone with this issue, I'm having all the crashes you're having the random crashes when going in prestige houses have gone less though. This new one is annoying the hell out of me though and a response to this is overdue by a week.
  10. ARCHIVED-Juravael Guest

    I went into my EQ2 cache folder - character subfolder - Antonia Bayle subfolder and deleted everything. I also went into my logincache folder and deleted everything. It may just be coincidence but I have not had a single error since I did that three days ago. Not sure if this is a fix but thougt I would post this for others to try.
  11. ARCHIVED-Pij Guest

    Glenedhel@Antonia Bayle wrote:
    I'm giving this a try and have done so as well.
  12. ARCHIVED-Juravael Guest

    I have not been dropped or had that error now since 9/27/12, and today is 10/11/12. I have played every day, for roughly the same amount of time, 5-6 hours a day after work. Everything seemed fine.. until today.
    I have been dropped to character select twice already this morning. Once when logging in for the first time today and second just a few moments ago while doing my daily crafting quests.
    /sigh
  13. ARCHIVED-Juravael Guest

    And it looks like the "waiting on zone server" issue is back once again now. I've had this happen to me twice so far today. Funny how I can go for weeks without any issues at all and all of a sudden the same old issues come back.
  14. ARCHIVED-Juravael Guest

    Got stuck waiting on zone server again.
  15. ARCHIVED-TSR-AlexS Guest

    Please list the specific zones my friends. I'm sending it to the Dev's.
  16. ARCHIVED-ZUES Guest

    TSR-AlexS wrote:
    All zones. It's a zoning issue, not a zone issue. The wierd thing is that when it happens you are instantly to character selesct. No loading, no waiting, just BAM your at character select screen and have to wait till your toon is out before you can log back in.
  17. ARCHIVED-Juravael Guest

    TSR-AlexS wrote:
    I will list the zone the next time that I get stuck/dropped. I had kind of stopped doing that because I was not sure if anyone at SOE was actually reading my thread but I've been using it to keep a running log of my errors. This way when I send in a /petition I can point them to this thread in my petition. I do have quite a few zones listed throughout the thread but those are older crashes.
    Today when I got stuck waiting for the zone server ( above ) I was calling to my home city, New Halas.
  18. ARCHIVED-Juravael Guest

    I've been bumped back to character select three times this morning trying to log in inside of our guild hall ( Halas Hall, Order of Marr ). Yesterday I was bumped to character select when zoning into my house in Halas ( the starter house ). Once again these issues started again after yesterdays maintenance. Seems to happen a lot after any maintenance or patch is done for some reason.
  19. ARCHIVED-Mutt Guest

    ZUES wrote:
    Same issue here *BUT* it appears to only affect certain accounts.
    I have three accounts, the problem NEVER happens on two of the accounts, but happens 3 or 4 times a day on my main account. This proves to me that the problem isn't at our end - if it was then the same thing would happen on all my 3 accounts.
  20. ARCHIVED-Juravael Guest

    Just happened again - bumped to character select this time when /camping to another alt using /camp altname.