I have the same problem with earning items. I play solo/molo; always have and always will. I do have friends willing to help me out if it is something I really want, which is a very nice thing to have. My problem is I don't like grouping, even with friends, b/c I know I do not play properly in the group or raid dynamics. I do not have macros set up for that kind of play and I am much slower. Maybe someone will read this and think about making appearance and crafting items available to be obtained via Solo Heroic zones.