Lost Alt after entering PGs

Discussion in 'Players Supporting Players' started by Kaenos, Aug 17, 2017.

  1. Kaenos New Member

    Was trying to enter PGs this afternoon after update on my Thurgadin alt Magistaz - didn't zone out of Qeynos however and after I logged off and tried to re-log now getting message 'The server could not find your character. Please exit and re-run patcher'
    I have relogged from launcher multiple times with no result .....
    Not amused - please can someone from daybreak advise how this can be sorted

    Thanks
  2. Rosyposy Well-Known Member

    Select character from the drop-down menu on the launchpad, or hit the up or down arrow on the character select screen until your character shows up.

    If neither of these works, tag a dev on Discord. They are willing to "unstick" characters.
  3. Kaenos New Member

    Thanks Prissetta - did try selecting from launch pad but that didn't work

    Will try my luck on Discord :)
    Prissetta likes this.
  4. Armageddoux Active Member

  5. shaneer New Member

    i got the same problem