Linux Lutris error DXVAVDA fatal error

Discussion in 'Players Supporting Players' started by gambitak, Mar 18, 2023.

  1. gambitak Active Member

    This is odd. My girlfriend's system, running Zorin 16 Pro, and mine, running Pop!_OS 22.04 LTS - new installation, are no longer able to run EQ2 from Lutris.

    After the last update, we tried logging in today and both of us received the exact same message in our debug.log file:

    Code:] DXVAVDA fatal error: could not LoadLibrary: msmpeg2vdec.dll: Module not found. (0x7E)
    I've ran EQ2 for a couple years now on these machines in one form or another and have never ran into this problem. Anybody else experiencing this or has anybody found a fix?

    I've searched the Internet, and nobody has a real fix for it that I've found. Neither of us had updated the OS prior to this; however, my GF did update it after she encountered the problem and it did not help.

    Did DBG change something server-side this last patch?

    Any help is appreciated.

    Here's her system:

    My system:
    Both of us were able to log in and play up until today, when we let the latest update finish loading.
  2. gambitak Active Member

    I've uploaded my log file to pastebin; I tried posting it here, but it was too long.

    Here are some errors I received.

    Started initial process 32316 from gamemoderun /home/trekker/.local/share/lutris/runners/wine/lutris-6.1-3-x86_64/bin/wine /home/trekker/Games/everquest-ii/drive_c/users/Public/Daybreak Game Company/Installed Games/EverQuest II/LaunchPad.exe
    Start monitoring process.
    esync: up and running.
    [0318/] WSALookupServiceBegin failed with: 8
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] Unknown error -2146762482 mapped to net::ERR_FAILED
    [0318/] WSALookupServiceBegin failed with: 0
    [0318/] DXVAVDA fatal error: could not LoadLibrary: msmpeg2vdec.dll: Module not found. (0x7E)
    wine: Unhandled page fault on execute access to 0000000000000000 at address 0000000000000000 (thread 03f4), starting debugger...
    Unhandled exception: page fault on execute access to 0x00000000 in 64-bit code (0x0000000000000000).
    Register dump:
    rip:0000000000000000 rsp:00000000044dfc18 rbp:00000000044dfc50 eflags:00010202 (  R- --  I  - - - )
    rax:0000000000d46040 rbx:00000000046df180 rcx:0000000003c249b0 rdx:00007f848402ca30
    rsi:0000000000d33a00 rdi:000000007b60f500  r8:00000000044dfca0  r9:0000000000000000 r10:0000000000000001
    r11:00007f8484000090 r12:00007f848402ca30 r13:0000000000d45bf0 r14:000000007bc5a180 r15:00000000046df180
    Stack dump:
    0x00000000044dfc18:  00000003590d2db1 0000000200000000
    0x00000000044dfc28:  0000000100000001 0000000000000000
    0x00000000044dfc38:  0000000000000000 0000000100000000
    0x00000000044dfc48:  0000000000000000 0000000000d45bf0
    0x00000000044dfc58:  00007f848402ca30 0000000100000001
    0x00000000044dfc68:  0000000100000000 000000003b9f9490
    0x00000000044dfc78:  0000000000000000 0000000000002000
    0x00000000044dfc88:  0000000000000000 0000000000000000
    0x00000000044dfc98:  0000000000000000 000000003b9f9493
    0x00000000044dfca8:  0000000000000000 0000000100000000
    0x00000000044dfcb8:  00000000044dfc70 0000000000000000
    0x00000000044dfcc8:  0000000000000000 0000000000000000
    =>0 0x0000000000000000 (0x00000000044dfc50)
    0x0000000000000000: -- no code accessible --
    Module    Address                    Debug info    Name (91 modules)
    PE              230000-          2e7000    Deferred        winmm
    PE              2f0000-          342000    Deferred        oleacc
    PE              350000-          35e000    Deferred        userenv
    PE              360000-          488000    Deferred        chrome_elf
    PE              490000-          522000    Deferred        mss64
    PE              530000-          574000    Deferred        mss64midi
    PE              580000-          7e3000    Deferred        d3dx9_43
    PE            2a80000-        2eae000    Deferred        d3dcompiler_47
    PE            2eb0000-        3b56000    Deferred        libglesv2
    PE            3b60000-        3bcb000    Deferred        libegl
    PE            61540000-        6157f000    Deferred        advapi32
    PE            61740000-        617c0000    Deferred        wininet
    PE            61d40000-        61d5f000    Deferred        uiautomationcore
    PE            62980000-        62988000    Deferred        api-ms-win-core-localization-l1-2-1
    PE            62c00000-        62c14000    Deferred        odbccp32
    PE            62cc0000-        62cce000    Deferred        ncrypt
    PE            62dc0000-        62e42000    Deferred        rpcrt4
    PE            63280000-        6328d000    Deferred        version
    PE            635c0000-        6365a000    Deferred        urlmon
    PE            636c0000-        636e7000    Deferred        credui
    PE            639c0000-        639d9000    Deferred        shcore
    PE            64840000-        64891000    Deferred        shlwapi
    PE            64ac0000-        64acd000    Deferred        dcomp
    PE            64c00000-        64c13000    Deferred        esent
    PE            64cc0000-        64df6000    Deferred        oleaut32
    PE            64e80000-        64fd0000    Deferred        msi
    PE            65380000-        6538e000    Deferred        wtsapi32
    PE            656c0000-        656d1000    Deferred        sxs
    PE            66040000-        66056000    Deferred        bcrypt
    PE            664c0000-        664cf000    Deferred        hid
    PE            66540000-        66552000    Deferred        rtworkq
    PE            67600000-        67607000    Deferred        api-ms-win-core-string-l1-1-0
    PE            67640000-        6764b000    Deferred        psapi
    PE            67e80000-        67ea0000    Deferred        jsproxy
    PE            68040000-        68098000    Deferred        mfplat
    PE            68300000-        68352000    Deferred        combase
    PE            68500000-        6852d000    Deferred        uxtheme
    PE            68c00000-        68c13000    Deferred        aclui
    PE            69400000-        69444000    Deferred        winhttp
    PE            69740000-        6976a000    Deferred        propsys
    PE            698c0000-        698cf000    Deferred        vulkan-1
    PE            6a080000-        6a10d000    Deferred        msvcrt
    PE            6a200000-        6a318000    Deferred        ole32
    PE            6a840000-        6a848000    Deferred        usp10
    PE            6aa80000-        6aa87000    Deferred        api-ms-win-core-fibers-l1-1-1
    PE            6b300000-        6b307000    Deferred        api-ms-win-core-localization-obsolete-l1-2-0
    PE            6b7c0000-        6b7cc000    Deferred        dhcpcsvc
    PE            6ba00000-        6ba29000    Deferred        sechost
    PE            6bac0000-        6bb35000    Deferred        setupapi
    PE            6c540000-        6c646000    Deferred        cryptui
    PE            6c7c0000-        6c942000    Deferred        gdi32
    PE            6ca40000-        6cb84000    Deferred        comctl32
    PE            6d380000-        6d39d000    Deferred        cabinet
    PE            6d940000-        6d94f000    Deferred        imagehlp
    PE            6db80000-        6db8c000    Deferred        wevtapi
    PE            6dc80000-        6dc88000    Deferred        api-ms-win-core-synch-l1-2-0
    PE            6e6c0000-        6e78d000    Deferred        crypt32
    PE            6ea40000-        6ea4e000    Deferred        dwmapi
    PE            6eb00000-        6ed25000    Deferred        user32
    PE            6f2c0000-        6f2e7000    Deferred        wintrust
    PE            6f880000-        6f8eb000    Deferred        dbghelp
    PE            6fd80000-        6fd87000    Deferred        api-ms-win-core-datetime-l1-1-1
    PE            6fec0000-        6fec8000    Deferred        api-ms-win-core-sysinfo-l1-2-1
    PE            70740000-        7075f000    Deferred        mpr
    PE            70940000-        709f9000    Deferred        ucrtbase
    PE            70b00000-        70bff000    Deferred        comdlg32
    PE            70ec0000-        70ed1000    Deferred        mspatcha
    PE            70f40000-        70fa7000    Deferred        mf
    PE            71000000-        7101a000    Deferred        imm32
    PE            710c0000-        710e2000    Deferred        dxva2
    PE            7b000000-        7b0d6000    Deferred        kernelbase
    PE            7b600000-        7b811000    Deferred        kernel32
    PE            7bc00000-        7bc9b000    Deferred        ntdll
    PE          13b400000-      13b44c000    Deferred        steam_api64
    PE          140000000-      141ac7000    Deferred        everquest2
    PE          180000000-      1894b8000    Deferred        libcef
    PE          270f60000-      271274000    Deferred        d3d9
    PE          2edf00000-      2ee15e000    Deferred        dxgi
    PE          359050000-      3593d5000    Deferred        d3d11
    PE        7f84b2430000-    7f84b2434000    Deferred        winevulkan
    PE        7f84b28b0000-    7f84b28b3000    Deferred        kerberos
    PE        7f84b3100000-    7f84b3104000    Deferred        winex11
    PE        7f84b3520000-    7f84b352b000    Deferred        winspool
    PE        7f84b3570000-    7f84b3573000    Deferred        dwrite
    PE        7f84b3620000-    7f84b3f16000    Deferred        shell32
    PE        7f84b4090000-    7f84b4093000    Deferred        netapi32
    PE        7f84b40c0000-    7f84b40c3000    Deferred        secur32
    PE        7f84b4590000-    7f84b4594000    Deferred        iphlpapi
    PE        7f84b45d0000-    7f84b45d4000    Deferred        ws2_32
    PE        7f84b5710000-    7f84b5714000    Deferred        dnsapi
    System information:
        Wine build: wine-6.1.r0.gf6dacd2f ( TkG Staging Esync )
        Platform: x86_64
        Version: Windows 7
        Host system: Linux
        Host version: 6.2.0-76060200-generic
    Parsing digest
    Iterating through digest
    Installed 80,421,551 bytes
    Monitored process exited.
    Initial process has exited (return code: 0)
    Exit with return code 0
  3. gambitak Active Member

    Another update: I'm able to still play DDO through Lutris, no issues, on either DirectX9 or DirectX11. I can use:

    $ nvidia-smi

    $ nvtop
    to watch the nvidia card engage. Oh, and we were both able to log in and play last night.
  4. Sigrdrifa EQ2 Wiki Author

    Note: I am NOT a Linux person.

    Have you tried Googling for "" ?? When I try that, I get a handful of pages discussing this error. Might be that one of them would help you diagnose the issue.

    Otherwise, I would suggest this thread about Linux with EQ2, and maybe contact Sturmlocke directly via PM?
  5. gambitak Active Member

    Thanks for the suggestions.

    I spent hours trying to track down the problem by researching not only the above error, but others in the log file, too. It was odd that two different systems running two different OSes happened to have the same error code after updates; moreover, both were working a couple of days prior to today.

    I eventually setup Steam and it seems to be working. I had to download 50GB for the game, so hopefully my ISP doesn't ding me for that :/. Sometimes, living in Alaska is awesome, others, it's a pain in the neck. We have the best Internet pricing and plans from the mid 2000s :)

    At least we both are able to log on and play, thanks to @Sturmlocke's guide for Steam (not the ideal situation, but it works).
    Sigrdrifa likes this.