Launcher having connection problems

Discussion in 'Connection Support' started by ARCHIVED-Terron, Nov 1, 2012.

  1. ARCHIVED-Terron Guest

    I was connected earlier today but after my PC crashed I have not been able to get back into the game.
    The launcher gets stuck on a black screen
    The GameLauncher log shows lots of failed connection attempts

    2012-11-01 21:01:57 1351803107 330 5 4295693964 HttpConnection::OnTerminated(lp.soe.com:mod0) DisconnectReasonConnectFail
    2012-11-01 21:01:57 1351803107 331 5 4295693964 HttpConnection::GiveTime(lp.soe.com:mod0) EstablishConnection
    2012-11-01 21:02:18 1351803107 333 5 4295714989 HttpConnection::OnTerminated(lp.soe.com:mod0) DisconnectReasonConnectFail
    2012-11-01 21:02:18 1351803107 334 5 4295714989 HttpConnection::OnTerminated(lp.soe.com:mod0) retry attempts exceeded(url=http://lp.soe.com/static/plugin/npsoeact.dll.zs), retry count=5, retries allowed=5
    2012-11-01 21:02:18 1351803107 335 5 4295714989 RECEIVED(-1) http://lp.soe.com/static/plugin/npsoeact.dll.zs (mod=0)
    2012-11-01 21:02:18 1351803107 338 4 4295714989 Total patcher dll update time=126151 ms.
    2012-11-01 21:02:18 1351803107 339 2 4295714990 OnUpdatePatcherDll - Failed to update the patcher dll.
    2012-11-01 21:02:18 1351803107 344 4 4295714992 OnUpdatePatcherDll - Initialized the legacy patcher.
    2012-11-01 21:02:18 1351803107 346 4 4295714993 Starting to patch assets through the launchpad patcher.
    2012-11-01 21:02:49 1351803107 350 4 4295745276 Successfully patched files through the launchpad patcher, totalTimeMillis=30283.
    2012-11-01 21:02:49 1351803107 351 4 4295745277 A self patch did not occur.
    2012-11-01 21:02:49 1351803107 450 4 4295745284 PostpatchInitialize - Begin, timeElapsedSinceStartupMs=662080, multiboxing=enabled.
    2012-11-01 21:02:49 1351803107 452 4 4295745284 InitializeWebCore - Binary browser package (dll/exe), path=./LaunchPad.libs.
    2012-11-01 21:02:49 1351803107 454 4 4295745362 InitializeWebCore - Plugins are disabled.
    2012-11-01 21:02:49 1351803107 455 4 4295745363 InitializeWebCore - Overriding cookies & cache path, path=C:/Users/Public/Sony Online Entertainment/Installed Games/EverQuest II/LaunchPad.libs/LaunchPad.Cache.
    2012-11-01 21:02:49 1351803107 456 4 4295745364 InitializeWebCore - Overriding default accepted locale header value, overrideLocale=en_US, browserLocale=en-US.
    2012-11-01 21:02:49 1351803107 457 4 4295745364 InitializeWebCore - Overriding default user agent header value, userAgent=Mozilla/5.0 (Windows; U; Windows NT 6.1; en_US) AppleWebKit/533.3 (KHTML, like Gecko) Chrome/15.0.874.106 Safari/533.3.
    2012-11-01 21:02:49 1351803107 458 4 4295745364 InitializeWebCore - Overriding default user agent from the legacy patcher, userAgent=Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.3 (KHTML, like Gecko) Chrome/15.0.874.106 Safari/533.3 SOEWebKit/5.1.5.4 (Pefjf8kKtmEMzBn9ef5t.1351803133).
    2012-11-01 21:02:49 1351803107 461 4 4295745371 PostpatchInitialize - Initialized web core.
    2012-11-01 21:02:49 1351803107 463 4 4295745371 PostpatchInitialize - Setting application icon, filepath=EQII.ico.
    2012-11-01 21:02:49 1351803107 464 4 4295745372 Initialize - Loaded custom icon, filename=EQII.ico.
    2012-11-01 21:02:49 1351803107 466 4 4295745373 PostpatchInitialize - Initialized game launcher engine.
    2012-11-01 21:02:49 1351803107 467 4 4295745373 PostpatchInitialize - Overriding the default target frame rate, value=60 fps.
    2012-11-01 21:02:49 1351803107 468 4 4295745373 PostpatchInitialize - Initialized external command processor.
    2012-11-01 21:02:49 1351803107 469 4 4295745373 PostpatchInitialize - Completed successfully, postInitMs=96, totalStartupTimeMs=662169, totalStartupSeconds=662.
    2012-11-01 21:02:49 1351803107 471 4 4295745378 OnInitializeComplete - engine initialized successfully.
    2012-11-01 21:02:49 1351803107 473 4 4295745378 OnInitializeComplete - creating main view.
    2012-11-01 21:02:49 1351803107 545 4 4295745384 OnInitializeComplete - launching url https://lp.soe.com/eq2/live/?t=4295...options=full:1.
    2012-11-01 21:02:49 1351803107 547 4 4295745384 LoadUrl - loading site, url=https://lp.soe.com/eq2/live/?t=42950&options=full:1, viewName=MainScreenView.
    2012-11-01 21:03:11 1351803107 565 4 4295767295 OnLoadViewSite - url=https://lp.soe.com/eq2/live/?t=42950&options=full:1, viewName=MainScreenView, pageLoadTime=21911 ms, loadResult=1.
    2012-11-01 21:03:11 1351803107 567 3 4295767296 OnLoadViewSite - Failed to load the launch url, url=https://lp.soe.com/eq2/live/?t=42950&options=full:1, pageLoadTime=21911 ms, loadResult=1.
    Any ideas as to how to get around this
    ARCHIVED-Terron, Nov 1, 2012
    #1

  2. ARCHIVED-Terron Guest

    Of course, after many failed attempts I try again after logging this and it works
    ARCHIVED-Terron, Nov 1, 2012
    #2

  3. ARCHIVED-TSR-AlexS Guest

    Terron@Splitpaw wrote:
    Glad you were able to get in. I'd recommend checking to make sure all antivirus/firewall programs have EverQuest II set as an exception. Please let us know if you encounter this issue again.
    ARCHIVED-TSR-AlexS, Nov 5, 2012
    #3