impossible to download the files of the launcher

Discussion in 'Players Supporting Players' started by Norgaal_79, Mar 17, 2018.

  1. Norgaal_79 New Member

    since yesterday impossible to download the files of the launcher ... I did everything that it tells me, right click run as administrator etc ... and I also uninstall my game and can not download the files again...

    Updated File List

    Found 4,463 file(s) to update.

    Creating help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Warning: Retrying help/de/helpfile_grouping_loot.vm

    *Error: Unable to download SocketError:Host Not Found (11001 - 205.185.208.88 -
    http://eq2.patch.daybreakgames.com/patch/sha/eq2/eq2.sha.zs/19/f8c/54cbd7d11276faf1a0149a2316
  2. Vampcat76 New Member

    Same with me. The launcher gets about 1,000 KB from the completion of the game update and stops. Gives the following errors:

    Updated File List

    Checking game installation...
    Found 2 file(s) to update.
    Patching paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Warning: Retrying paks/appcache.vpk
    *Error: Unable to download SocketError:Unreachable - No data (11004 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/patch/sha/eq2/eq2.sha.zs/98/dcd/d3ccf19598b05e62a2ff5310678


    ERROR

    Unable to download SocketError:Unreachable - No data (11004 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/patch/sha/eq2/eq2.sha.zs/98/dcd/d3ccf19598b05e62a2ff531
  3. Vampcat76 New Member

  4. Jesseriah New Member

    You're not the only one. I still have not been able to actually get the game to play today.
  5. Lithran New Member

    I am having same issues. 2 PCs. Cannot patch at all. I disabled everything. Wife's works fine since she was already patched. only patched because the game on 1 PC was crashing for me. Figured I would try installing it on laptop. Getting error

    Checking game installation...
    Found 2,031 file(s) to update.
    Creating help/en/helpfile_interface_PlayerHouse.vm
    Creating help/en/helpfile_combat_locking.vm
    Creating help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/en/helpfile_interface_PlayerHouse.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/en/helpfile_interface_PlayerHouse.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/en/helpfile_interface_PlayerHouse.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm

    And then I get error

    Unable to download SocketError:Retry - Try again (11002 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/patch/sha/eq2/eq2.sha.zs/39/2b6/a83f2ed064426b8351849

    My tracert is fine.

    Tracing route to cds.a4p3v6b8.hwcdn.net [205.185.208.88]
    over a maximum of 30 hops:

    1 11 ms 1 ms 1 ms 192.168.1.1
    2 2 ms 1 ms 1 ms SAGEMCOM [192.168.2.1]
    3 18 ms 20 ms 47 ms 10.11.1.113
    4 18 ms 18 ms 17 ms 10.178.206.78
    5 18 ms 18 ms 18 ms 10.178.206.79
    6 39 ms 38 ms 38 ms tcore3x-ottawa23_0-6-0-2.net.bell.ca [64.230.95.216]
    7 36 ms 39 ms 38 ms tcore3-montreal02_hu2-4-0-2.net.bell.ca [64.230.78.252]
    8 36 ms 34 ms 34 ms tcore3-ashburnbk_hundredgige0-8-0-0.net.bell.ca [64.230.79.106]
    9 33 ms 32 ms 34 ms bx3-ashburnbk_ae0.net.bell.ca [64.230.125.179]
    10 51 ms 34 ms 34 ms highwinds_cpe-ashburnbk.net.bell.ca [184.150.181.25]
    11 35 ms 34 ms 35 ms 209.197.13.19
    12 34 ms 34 ms 35 ms vip088.ssl.hwcdn.net [205.185.208.88]

    Trace complete.
  6. Jesseriah New Member

    Yep, mine is having the same issue with the same files even.

    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/de/helpfile_gettingaround_zoning.vm
    *Warning: Retrying help/de/helpfile_vchat_ui_voicechat.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/de/helpfile_gettingaround_zoning.vm
    *Warning: Retrying help/de/helpfile_gettingaround_zoning.vm
    *Warning: Retrying help/de/helpfile_vchat_ui_voicechat.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/de/helpfile_gettingaround_zoning.vm

    Unable to download SocketError:Connection Timed-out - Destination host failed to respond (10060 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/patch/sha/eq2/eq2.sha.zs/0b/fc8/93c44e3d169b686a8d8b9
  7. Lithran New Member

    So ended up copying my wife's full folder of 26gigs over to a USB key and then to my PC and it works. So issue is NOT my PC.
  8. UncleFester2k New Member

    Anyone have any other suggestions? I'm having the same issue. Yesterday mine installed just over 50MB and it stopped with the same error as everyone else here. Same on my wife's PC. I've tried all suggestions. Ran as admin, rebooted PCs/router, everything. Tried running everquest2.exe. Nothing works. Just hoping someone found a fix.
  9. UncleFester2k New Member

    This worked for me. A cache folder I missed, folder launchpad.cache in the launchpad.libs folder. I deleted the folder launchpad.cache, started eq2 launcher and it came right up. Did the same on the wife's PC and since hers hadn't installed the patch yet, it started downloading successfully and worked fine. Hope this helps if anyone else is having this issue.
  10. Kazalus New Member

    Tried this multiple times, no luck. Stuck at 0% on launcher.

    Creating help/en/helpfile_combat_locking.vm
    Creating help/en/helpfile_grouping_loot.vm
    Creating help/en/helpfile_grouping_raids.vm
    Creating help/en/helpfile_grouping_searching4members.vm
    Creating help/en/helpfile_guild.vm
    Creating help/en/helpfile_guild_add_remove.vm
    Creating help/en/helpfile_guild_forming.vm
    Creating help/en/helpfile_guild_member_points.vm
    Creating help/en/helpfile_guild_points_levels.vm
    Creating help/en/helpfile_guild_ranks_promoting.vm
    Creating help/en/helpfile_guild_window.vm
    Creating help/en/helpfile_guild_writs_heralds.vm
    Creating help/en/helpfile_heroic_characters_faq.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/en/helpfile_heroic_characters_faq.vm
    *Warning: Retrying help/en/helpfile_heroic_characters_faq.vm
    *Warning: Retrying help/de/helpfile_grouping_loot.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
    *Warning: Retrying help/en/helpfile_combat_locking.vm
  11. Kazalus New Member


    Found a .DownloadError file in my game folder.
    Sun Mar 18 14:06:45 2018: UnableToDownload - SocketError:Host Not Found (11001 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/...zs/f8/a79/d4f59cebcb5d7cdce1ee3eba3b34efb6669
    Sun Mar 18 14:20:01 2018: UnableToDownload - SocketError:Host Not Found (11001 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/...zs/01/1f6/78ecd9493fc9e8785016698774bf979f031
    Sun Mar 18 14:25:09 2018: UnableToDownload - SocketError:Host Not Found (11001 - 205.185.208.88 - http://eq2.patch.daybreakgames.com/...zs/01/1f6/78ecd9493fc9e8785016698774bf979f031
  12. Mstboy3k2 New Member

    Im getting the same kind of errors. It shuts down after the first attempt though. tried reinstalling, deleting cache, running as administrator, running everquest2.exe. nothing works any help would be great because my friends and I just came back to this game and we want to play together.