I just bought an Uncanny Estate with my daybreak cash, and I redeemed the deed in my inventory, but I can't access my prestige house. I tried logging out and logging back in, but it doesn't appear...
Did you right click on the prestige house portal, or left click on the list ? I make the mistake of right clicking and try to use Visit, when I should be left clicking. That said... on Friday I went into a House of Erollisi in New Halas, had to pay upkeep. Character owned that 4 room. Then when I went in, the 'exit' window showed up and wouldn't go away. I clicked close at least 10 times. I had to enter the prestige house, a dojo for a different character, exit out into Qeynos. Then I could travel to New Halas. Never happened to me before. This was on Maj'Dul.
You've bought the access to buy it from the store Now you need to buy it for your character in game at the portal - it should be free