How do I cancel my subscription?

Discussion in 'Account Related Support' started by ARCHIVED-UnderToad, Oct 13, 2012.

  1. ARCHIVED-UnderToad Guest

    Sorry if this is a silly question but I can't see how to cancel the sub.

    The payment history shows repeated payments for 'EverQuest 2 Gold Recurring Membership F2P', under membership info it shows 'EverQuest Account : ACTIVE' but there's no option to cancel and I can't remove payment sources.

    I guess I must be missing the options somewhere, any ideas?
    ARCHIVED-UnderToad, Oct 13, 2012
    #1

  2. ARCHIVED-TSR-AlexS Guest

    UnderToad wrote:
    I'd recommend submitting a ticket to our billing support team so they can figure out what's going on. You can PM either TSR Seanf or myself your ticket referencen number as well.
    Canceling Your Game Pass FAQ
    ARCHIVED-TSR-AlexS, Oct 13, 2012
    #2

  3. ARCHIVED-UnderToad Guest

    That's perfect, thanks a lot. I was trying to do it through the EQ2 sites account section, I should have thought of trying soe.com. Thanks very much for the speedy response.
    ARCHIVED-UnderToad, Oct 13, 2012
    #3

  4. ARCHIVED-TSR-AlexS Guest

    UnderToad wrote:
    No problem, It was a pleasure to help!
    ARCHIVED-TSR-AlexS, Oct 15, 2012
    #4