I have a support ticket in for this for two weeks now and the problem has not been fixed. I'm missing my mail! My late sister sent me mail that I can't delete, and also I have a bunch of quest reminders and letters from friends there. It came back once after I wrote support but went missing again immediately that day. It came back, then went again. Now it's been gone nearly a week and I'm afraid I'm never going to see it again. Has anyone seen this and may have a fix for me? Thank you.