EQ2 for the last few days, has been crashing after character select, after changing toons. But now, the game will not start at all. I can either try to log in with a character or character select and the game just simply closes after a few seconds. I have probably tried logging in about 10 times this morning and have not been able to play.
Hi Nights, While this does sound like some sort of bug it doesn't seem to be widespread, I would definitely reach out to Customer Service to see if one of their techs could assist with troubleshooting the issue. Whatever it is sounds like it escalated.
Have you tried the simple stuff? (1) Start the Launchpad. When you get to Character Select, try hitting the up arrow a bunch of times, repeat with the down arrow. This sometimes forces it to redisplay. Did that help?(2) Shut down the game, shut down your computer, reset your modem and router. Then turn it all back on. Start the Launchpad, and click the Advanced Tools button (crossed hammer and wrench icon). Ask it to validate files. Did that help?(3) Close the game, then try opening your EQ2 folder and deleting your logincache-us and/or logincache-eu folders. Start the Launchpad again but don't select a character in the Launchpad, let it go to the Character Select screen. Did that help? So, as for the lag. The next step, if the things above don't help, would be to get more information: (1) Go to http://speedtest.net/ -- Click Begin Test, then click Share This Result, then copy the URL it gives you into your reply here. This tells us something about your ISP, type of connection, and UL/DL speeds.(2) From the START button, in the little window type CMD and hit enter to open a command window. Otherwise, go to Start > All Programs > Accessories, right-click the Command Prompt and select "Run as administrator" (For Windows 8 - Press the WINDOWS and X keys together and then click on Command Prompt (Admin). Click Yes to the User Account Control message that appears.)(3) In the CMD window, you should have a folder address (mine says C:\Users\Administrator>) with a flashing cursor after it. Type in each of three three commands below, one at a time, and let each run. You know it's done when you get the folder address and cursor back. ipconfig /all > c:\netinfo.txt tracert lpj.daybreakgames.com >> c:\netinfo.txt pathping lpj.daybreakgames.com >> c:\netinfo.txt (4) Now, go to C:\netinfo.txt, and open that file with Notepad. Copy and paste all that info here. These three commands help us see if you have internet roadblocks, and exactly where they occur.You need not share these results here if you don't want to. You may be able to see from the results what the problem is, and if so you may be able to take steps to address it yourself.Otherwise, you can paste that info here and we can try to see what the issue may be.
Don't feel too bad, you are not the only one sans EQ2. I have been EQ2-less for nearly 4-5 days now & it feels so odd to have nothing to do with my time. I used to spend most of my day with 17 of my 19 Characters of Norrath; they are on Skyfire the other 2 on Kaladim I don't play as much & actually remade on Skyfire since I couldn't seem to transfer them there for some reason. SO I am about to switch platforms from Windows7 to Windows10 in order to get me my Characters of Norrath back! It's something I've meant to do for quite some time - W10 package which hubby tells me is a flash drive not a disc thus the smaller box it's in, has been sitting atop my computer terminal for over 2 months now - but I was always too busy playing EQ2 & sometimes LOTR to stop & switch operating platforms. I would advise anyone doing Clear Cache & Verify Files (as advised to me by my friendly EQ2 Help Desk Personnel) to do so very carefully because I always experience a little lag afterwards. The last time I performed it I got so much lag that I decided, rather stupidly, to correct via Control Panel & for some reason Clicked on 'repair older programs not meant for W7' & since then my EQ2 has totally gone south! All that opens is the black rectangle with DayBreak Logo = nothing else at all happens!! I have tried to reverse the stupid "older programs" move but it seems irreversable. At any rate, I've tried everything I've read about here & that I could think of & No Dice. So after getting the last of my screenshots out of EQ2 files (I do drawings of other people's characters since I already sketched my own in colored pencil) I am going to proceed with changing Operating Systems. Can't wait to get back into Qeynos. Got 2 girls in Freeport too - I hope they are all faring OK without me. Hubby is going to help me Reformat my Computer since it must be obvious to all by now that I am very computerized nonsavvy. Wish me luck & hopefully see you in Norrath in a day or two!!!! Also want to say that if I experience any troubles with my newly installed EQ2 game on my new W10 I am going to try Sigrdrifa's advice of hitting the Up Arrow numerous times at log in to see if that gives me any help. Am going to be very wary of Clear Cache & Verify Files in future. Apparently I am not tech-savvy enough to handle such delicate operations.
It is more widespread than DB realizes, it's happening to me. And I know it is more widespread because I see in OOC that people ask why is my pet and/or merc not following me? Because it is part of the issue. What happens is this: Your pet or merc stops following you. You cannot interact with anything, including combat, npcs, harvest nodes, banker, broker, etc.. However, you can still run around and talk in chat. You cannot see any responses to chat, but others can see what you type. After a few minutes you get kicked to character select. This happens about every 15 minutes or so during game play. If you try to go back in from the character select right after you get booted, you will get kicked even sooner. If you restart the game you will get maybe 15 minutes again. Aside from doing everything suggested to me by tech support from my ticket: Clean boot, etc. I also uninstalled and reinstalled Windows. Reinstalled the full game. Validated it. Checked it's compatibility. Checked with Norton for issues, none, it's a trusted program. Checked for driver (nvidia) updates, none. Ran as admin. Upgraded my internet connection with Comcast to the fastest version. Changed my mouse. I have no idea what else to do. I will attach what was suggested above, as well as a Dxdiag. Please fix this ASAP, I noticed from forums that this issue is not new, it has happened in the past on and off for years. The fix can only come from DB according to these forum responses.
Windows IP Configuration Host Name . . . . . . . . . . . . : SydandMe Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : hsd1.ct.comcast.net Wireless LAN adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : 3A-B1-DB-F7-97-6F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : 38-B1-DB-F7-97-70 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : F1-NB5-WDS.COM Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller Physical Address. . . . . . . . . : 38-63-BB-B0-DE-1C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Wi-Fi: Connection-specific DNS Suffix . : hsd1.ct.comcast.net Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter Physical Address. . . . . . . . . : 38-B1-DB-F7-97-6F DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2601:185:302:1c80::8d51(Preferred) Lease Obtained. . . . . . . . . . : Sunday, April 5, 2020 8:33:52 AM Lease Expires . . . . . . . . . . : Sunday, April 12, 2020 7:05:11 AM IPv6 Address. . . . . . . . . . . : 2601:185:302:1c80:18b5:beff:d303:abc(Preferred) Temporary IPv6 Address. . . . . . : 2601:185:302:1c80:5d28:6d41:fdd4:64ab(Preferred) Link-local IPv6 Address . . . . . : fe80::18b5:beff:d303:abc%3(Preferred) IPv4 Address. . . . . . . . . . . : 10.0.0.123(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Sunday, April 5, 2020 8:33:50 AM Lease Expires . . . . . . . . . . : Sunday, April 12, 2020 8:33:54 AM Default Gateway . . . . . . . . . : fe80::16c0:3eff:fe9b:2fcf%3 10.0.0.1 DHCP Server . . . . . . . . . . . : 10.0.0.1 DHCPv6 IAID . . . . . . . . . . . : 54047195 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-26-1A-71-02-38-63-BB-B0-DE-1C DNS Servers . . . . . . . . . . . : 2001:558:feed::1 2001:558:feed::2 75.75.75.75 75.75.76.76 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter isatap.hsd1.ct.comcast.net: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : hsd1.ct.comcast.net Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tracing route to lpj.daybreakgames.com [64.37.171.66] over a maximum of 30 hops: 0 SydandMe.hsd1.ct.comcast.net [10.0.0.123] 1 10.0.0.1 2 96.120.69.1 3 96.108.58.153 4 be-322-ar01.chartford.ct.hartford.comcast.net [162.151.151.217] 5 be-2-ar01.needham.ma.boston.comcast.net [68.87.147.149] 6 lag-9.bear1.Boston1.Level3.net [4.68.71.217] 7 ae-2-3602.edge8.Denver1.Level3.net [4.69.219.74] 8 SWITCH-COMM.edge8.Denver1.Level3.net [4.53.6.226] 9 be176.las-n9s1-core2.switch.com [66.209.64.117] 10 be1912.las-agg7s3-2.switch.com [66.209.64.226] 11 * * * Computing statistics for 250 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 SydandMe.hsd1.ct.comcast.net [10.0.0.123] 0/ 100 = 0% | 1 7ms 0/ 100 = 0% 0/ 100 = 0% 10.0.0.1 0/ 100 = 0% | 2 15ms 0/ 100 = 0% 0/ 100 = 0% 96.120.69.1 0/ 100 = 0% | 3 18ms 0/ 100 = 0% 0/ 100 = 0% 96.108.58.153 0/ 100 = 0% | 4 16ms 0/ 100 = 0% 0/ 100 = 0% be-322-ar01.chartford.ct.hartford.comcast.net [162.151.151.217] 0/ 100 = 0% | 5 20ms 0/ 100 = 0% 0/ 100 = 0% be-2-ar01.needham.ma.boston.comcast.net [68.87.147.149] 0/ 100 = 0% | 6 19ms 0/ 100 = 0% 0/ 100 = 0% lag-9.bear1.Boston1.Level3.net [4.68.71.217] 0/ 100 = 0% | 7 --- 100/ 100 =100% 100/ 100 =100% ae-2-3602.edge8.Denver1.Level3.net [4.69.219.74] 0/ 100 = 0% | 8 83ms 0/ 100 = 0% 0/ 100 = 0% SWITCH-COMM.edge8.Denver1.Level3.net [4.53.6.226] 100/ 100 =100% | 9 --- 100/ 100 =100% 0/ 100 = 0% be176.las-n9s1-core2.switch.com [66.209.64.117] 0/ 100 = 0% | 10 --- 100/ 100 =100% 0/ 100 = 0% be1912.las-agg7s3-2.switch.com [66.209.64.226] Trace complete. Tracing route to lpj.daybreakgames.com [64.37.171.66] over a maximum of 30 hops: 1 2 ms 5 ms 4 ms 10.0.0.1 2 15 ms 15 ms 25 ms 96.120.69.1 3 17 ms 17 ms 14 ms 96.108.58.153 4 17 ms 16 ms 17 ms be-322-ar01.chartford.ct.hartford.comcast.net [162.151.151.217] 5 19 ms 52 ms 22 ms be-2-ar01.needham.ma.boston.comcast.net [68.87.147.149] 6 24 ms 15 ms 16 ms lag-9.bear1.Boston1.Level3.net [4.68.71.217] 7 61 ms 62 ms 63 ms ae-2-3602.edge8.Denver1.Level3.net [4.69.219.74] 8 79 ms 78 ms 78 ms SWITCH-COMM.edge8.Denver1.Level3.net [4.53.6.226] 9 97 ms 94 ms 92 ms be176.las-n9s1-core2.switch.com [66.209.64.117] 10 93 ms 93 ms 94 ms be1912.las-agg7s3-2.switch.com [66.209.64.226] 11 * * * Request timed out. 12 * * * Request timed out. 13 * ------------------ System Information ------------------ Time of this report: 4/5/2020, 09:14:37 Machine name: SYDANDME Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_gdr.140330-1035) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP ENVY 15 Notebook PC BIOS: F.34 Processor: Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz (4 CPUs), ~2.4GHz Memory: 12288MB RAM Available OS Memory: 12218MB RAM Page File: 2343MB used, 12307MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Display Tab 2: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel(R) HD Graphics Family Manufacturer: Intel Corporation Chip type: Intel(R) HD Graphics Family DAC type: Internal Device Type: Full Device Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_228D103C&REV_0B Display Memory: 1792 MB Dedicated Memory: 0 MB Shared Memory: 1792 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: SDC4951 Native Mode: 1366 x 768(p) (59.987Hz) Output Type: Internal Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32 Driver File Version: 10.18.0010.3574 (English) Driver Version: 10.18.10.3574 DDI Version: 11.1 Feature Levels: 11.1,11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: Thread Miracast: Supported Hybrid Graphics GPU: Integrated Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 4/24/2014 08:38:44, 26190816 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-4956-11CF-7A7E-8702B6C2C735} Vendor ID: 0x8086 Device ID: 0x0A16 SubSys ID: 0x228D103C Revision ID: 0x000B Driver Strong Name: oem17.inf:5f63e5341cc65b69:iHSWM_w81:10.18.10.3574ci\ven_8086&dev_0a16&subsys_228d103c Rank Of Driver: 00DA0001 Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Supported DXVA-HD: Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled Card name: NVIDIA GeForce 840M Manufacturer: NVIDIA Chip type: GeForce 840M DAC type: Integrated RAMDAC Device Type: Render-Only Device Device Key: Enum\PCI\VEN_10DE&DEV_1341&SUBSYS_228D103C&REV_A2 Display Memory: 8082 MB Dedicated Memory: 1973 MB Shared Memory: 6109 MB Current Mode: n/a Driver Name: nvd3dumx,nvwgf2umx,nvwgf2umx,nvd3dum,nvwgf2um,nvwgf2um Driver File Version: 21.21.0013.7719 (English) Driver Version: 21.21.13.7719 DDI Version: 11 Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported by Graphics driver Hybrid Graphics GPU: Discrete Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 4/11/2017 11:53:34, 17602112 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: n/a Vendor ID: 0x10DE Device ID: 0x1341 SubSys ID: 0x228D103C Revision ID: 0x00A2 Driver Strong Name: oem31.inf:0f066de3cddce44b:Section035:21.21.13.7719ci\ven_10de&dev_1341&subsys_228d103c Rank Of Driver: 00DA0001 Video Accel: n/a DXVA2 Modes: Deinterlace Caps: n/a D3D9 Overlay: n/a DXVA-HD: n/a DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speaker/HP (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0290&SUBSYS_103C228D&REV_1000 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7231 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 4/22/2014 23:53:02, 3943384 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No --------------------- Sound Capture Devices --------------------- Description: Microphone (Realtek High Definition Audio) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7231 (English) Driver Attributes: Final Retail Date and Size: 4/22/2014 23:53:02, 3943384 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Stereo Mix (Realtek High Definition Audio) Default Sound Capture: No Default Voice Capture: No Driver Name: RTKVHD64.sys Driver Version: 6.00.0001.7231 (English) Driver Attributes: Final Retail Date and Size: 4/22/2014 23:53:02, 3943384 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF --------------------- Video Capture Devices Number of Devices: 2 --------------------- FriendlyName: HP Truevision HD Location: Front SymbolicLink: \\?\usb#vid_04f2&pid_b40e&mi_00#7&1e03af90&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global Manufacturer: Microsoft HardwareID: USB\VID_04F2&PID_B40E&REV_6939&MI_00,USB\VID_04F2&PID_B40E&MI_00 DriverDesc: USB Video Device DriverProvider: Microsoft DriverVersion: 6.3.9600.16384 DriverDateEnglish: 6/21/2006 00:00:00 DriverDateLocalized: 6/21/2006 12:00:00 AM Service: usbvideo Class: Image DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF} ProblemCode: No Problem BusReportedDeviceDesc: HP Truevision HD Parent: USB\VID_04F2&PID_B40E\6&4945c60&0&3 DriverProblemDesc: n/a UpperFilters: n/a LowerFilters: n/a Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\ACPI,\Driver\usbccgp ContainerCategory: Imaging --------------- Diagnostics --------------- Windows Error Reporting: +++ WER0 +++: Fault bucket , type 0 Event Name: WPNConnectionFailure Response: Not available Cab Id: 0 Problem signature: P1: Data Reconnect P2: 8804038d P3: WNS P4: IPv4 P5: None P6: WiFi P7: 2 P8: 244 P9: P10: +++ WER1 +++: Fault bucket , type 0 Event Name: PnPRequestAdditionalSoftware Response: Not available Cab Id: 0 Problem signature: P1: x64 P2: USB\VID_276D&PID_1119&REV_0001 P3: 6.3.0.0 P4: 0409 P5: input.inf P6: * P7: P8: P9: P10: +++ WER2 +++: Fault bucket , type 0 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0 Problem signature: P1: x64 P2: USB\VID_276D&PID_1119&REV_0001 P3: P4: P5: P6: P7: P8: P9: P10: +++ WER3 +++: Fault bucket , type 0 Event Name: PnPRequestAdditionalSoftware Response: Not available Cab Id: 0 Problem signature: P1: x64 P2: USB\VID_276D&PID_1119&REV_0001 P3: 6.3.0.0 P4: 0409 P5: input.inf P6: * P7: P8: P9: P10: +++ WER4 +++: Fault bucket , type 0 Event Name: PnPGenericDriverFound Response: Not available Cab Id: 0 Problem signature: P1: x64 P2: USB\VID_276D&PID_1119&REV_0001 P3: P4: P5: P6: P7: P8: P9: P10: +++ WER5 +++: Fault bucket , type 0 Event Name: AppHangTransient Response: Not available Cab Id: 0 Problem signature: P1: EverQuest2.exe P2: 1.0.0.1 P3: 5e8220d3 P4: unknown P5: unknown P6: unknown P7: unknown P8: P9: P10: +++ WER6 +++: Fault bucket , type 0 Event Name: MpTelemetry Response: Not available Cab Id: 0 Problem signature: P1: unspecified P2: HardeningTelemetry P3: HardeningTelemetryDisableAV P4: 4.5.218.0 P5: unspecified P6: unspecified P7: unspecified P8: P9: P10: +++ WER7 +++: Fault bucket , type 0 Event Name: MpTelemetry Response: Not available Cab Id: 0 Problem signature: P1: unspecified P2: HardeningTelemetry P3: HardeningTelemetryDisableAS P4: 4.5.218.0 P5: unspecified P6: unspecified P7: unspecified P8: P9: P10: +++ WER8 +++: Fault bucket , type 0 Event Name: MpTelemetry Response: Not available Cab Id: 0 Problem signature: P1: unspecified P2: HardeningTelemetry P3: HardeningTelemetryDisableAS P4: 4.5.218.0 P5: unspecified P6: unspecified P7: unspecified P8: P9: P10: +++ WER9 +++: Fault bucket , type 0 Event Name: MpTelemetry Response: Not available Cab Id: 0 Problem signature: P1: unspecified P2: HardeningTelemetry P3: HardeningTelemetryDisableAV P4: 4.5.218.0 P5: unspecified P6: unspecified P7: unspecified P8: P9: P10:
@Cutie, I noticed you have DirectX 11. Do you also have DirectX 9.0c? EQ2 requires it and it co-exists nicely with later versions. I install it directly into my Everquest II folder. Trying to download it from Microsoft will usually get a response that you have a later version, so I download it as needed from http://eq2wire.com/files/dx9eq2.zip
Thank you so much for your response. I do have Direct X 9.0 C. I have done some more testing and I have found that it happens the first time you log in for the day. And after you run the game again, it's fine until you change characters. And of course I am an altaholic and have the max amount of characters. I noticed that the original post was the same issue. I wish more people would report this so that we can get a fix. Sadly right now I'm testing other games, but in all fairness, including my love of this game, I am trying to give DB a chance to help.
