Emergency Downtime - December 1, 2021

Discussion in 'News and Announcements' started by Accendo, Dec 1, 2021.

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  1. Accendo Guest

    All EverQuest II servers have been taken down to address a database issue. No ETA at this time. I will update here once I know more.
    Accendo, Dec 1, 2021
    #1
    TerryBerryTank, Mircury, Luxape and 6 others like this.

  2. Accendo Guest

    Steady progress is being made on investigating and correcting the issue. Still no ETA to give, but as servers come back online while remaining locked so the investigation can continue, this will hopefully lead to more information I can share. We genuinely appreciate your patience!
    Accendo, Dec 1, 2021
    #2
    TerryBerryTank, Luxape, Lokomahu and 12 others like this.

  3. Accendo Guest

    Developers have identified the issue and are preparing a build that will hopefully address it. Estimated downtime from this point on will take up to 4 hours so until 7:00 p.m. PST (0300 UTC).

    Please be aware that there will likely be rollbacks to finalize everything.
    Accendo, Dec 1, 2021
    #3 Last edited by Accendo, Dec 1, 2021
    TerryBerryTank, Mircury, Luxape and 15 others like this.

  4. Kander Developer

    Unfortunately, DB issues are taking longer than expected to resolve. The new ETA for servers to return 10pm PST.

    We will keep everyone up to date if anything goes any longer.
    Kander, Dec 1, 2021
    #4 Last edited by Kander, Dec 1, 2021
    Siren, Lokomahu, Nebulosa and 18 others like this.

  5. Kander Developer

    Servers are up and unlocked.
    Kander, Dec 1, 2021
    #5
    Kittybock, Breanna, Bramdar and 7 others like this.
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