As a Deaf person, I rely heavily on Emails, Social Media and other means of communications that does not involve use of phones/voice communication technologies. Created account via Daybreak Games Website. Linked Steam Account to pay for all access via Steam Wallet. <-- using the daybreak launcher instead of the steam client launcher A week ago tried via daybreak website to buy the latest xpac Reign of Shadows. For some odd reason, steam wallet is not accepted. Nor is is my CC info via add new payment source (personally rather use steam wallet). Tried contacting support and there drop down menus are confusing. Nothing listed is related to my problem so could not even send in a petition for help. Have facebook and posted a message asking for help and no replies. Thx
Hi Elhaeladan, Our FB page does not have any CS staff that manage it, it's only managed by Community. That being said, when you are looking at the dropdown menus I see a payment issue, is that not what you are looking for? https://help.daybreakgames.com/hc/en-us/requests/new?ticket_form_id=360001722814
Not the correct one, it is not a payment failure. There should be a category called steam wallet not listed as method of payment. Link: https://www.everquest2.com/expansion-content?ticket=ST-1049611-mwRtdTpuY03PgWAcFofu-lvs-securet2 I click on Buy after logging into my account. I come to a select method of payment. Steam Wallet is not even listed. CC or Paypal is listed. Thx
That would be correct, it is not listed in the petition system. What I would like to see when I hit buy and get to select method of payment is to see steam wallet listed so can use it to buy the expansion. I mean I bought all access via steam wallet, so do not understand the problem of not being able to use steam wallet to buy the expansion...
It turns out that Firefox was the problem, I managed to buy the newest expansion using Microsoft Edge Browser. In hindsight should have thought of that first if Firefox was causing a problem. Thank for the help Dreamweaver.
