Cant launch the game

Discussion in 'Tips, Tricks, FAQs, and New Player Discussion' started by Torky, Jan 12, 2020.

  1. Torky New Member

    brand new rig, returning player. Bought the expansions, and an account. cant launch the game. No support anymore, not sure where to turn. Can you help?

    Error:
    Everquest II has deteccted an unrecoverable error and must shut down.

    <verify> G:\ live\eq2\game\client\src\clientapp.cpp (3989) Failed to open streaming asset database. Open result=5 01495eee00affa60

    I dont have a G:\ drive
  2. Torky New Member

    cant even uninstall from control panel and start over. Errors on uninstall.
  3. Kuulei Well-Known Member

    Please post this problem in the Players Supporting Players section of the forums. Also a previous post about this issue can be found here
  4. Cyrrena Well-Known Member

    If you can open the launchpad, go to the left side, find the crossed hammer and wrench and change the game version from streaming to full download.
    Siren and Breanna like this.
  5. Sigrdrifa EQ2 Wiki Author

    Have you tried right-clicking and telling it to Run As Administrator?
    Siren and Breanna like this.
  6. Siren Well-Known Member

    This is actually huge, this one little change. EQ2 will never launch without erroring out if you don't right click the icon, then click on Run as Administrator.

    Also, disable your antivirus (right click on it and exit out of it-- it will be back when you reboot, but wait to reboot until EQ2 has completely installed).

    And the streaming download sucks royally; do what Sig suggested and switch to the standalone download. Then wait for it to be fully installed (with antivirus off-- I know not all programs you'll install are bothered by antivirus running, but EQ2 absolutely is) before you launch it.
    Breanna likes this.