I am on the Maj'Dul server and my freeblood beastlord purchased the Freeblood lair as part of a bundle. I tried to get into the lair with the deed, (deed disappeared) but i can't get access. When I try to get in, it tells me that I need a deed. When I click purchase button, it tells me that the Mistmoor estate is not available in to purchase in the marketplace. A Freeblood lair was not listed in the portal. and I can't go back and purchase it as far as I can tell. I did ask for CS and he was helpful, but mostly just outlined the prestige housing info and referred me to the forums. He may still be working on it, i just don't know. I am sure there are others with more pressing needs. So what am I doing wrong? probably something simple.
Check your inventory, there is usually a deed you click on then when you pick the house, it will ask you to purchase, then say yes. If not in your inventory maybe type /claim and a window pops up, it maybe in there. Hope that helps