I ask becuase a review of all the posted reveals an extreme lack of responses. People have effectively been posting in vain given we are receiving no responses whatsoever to our inquires. What exactly is the point of the General Tech Support thread if the only people posting and answering are players? Yes, players are a great resource however some postings here have common themes where the players have already attempted several fixes without success. Can we please get some response to these. To name one, the client freezing issue which has been asked about here and other support forum sub categories.