Application Hang

Discussion in 'Bug Reports' started by Replay, Apr 6, 2020.

  1. Replay New Member

    This generally happens when I enter my GH (which has lots of items) or during a PQ. I am guessing it has something to do with rendering graphics, however, I have turned off many things (one at a time) in attempt to isolate what is causing the hangs, to no avail.

    Here is the XML from the event viewer, in case this helps.

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2020-04-06T18:53:34.787222700Z" />
    <EventRecordID>4204</EventRecordID>
    <Channel>Application</Channel>
    <Computer>NAME REMOVED</Computer>
    <Security />
    </System>
    - <EventData>
    <Data>EverQuest2.exe</Data>
    <Data>1.0.0.1</Data>
    <Data>3cf0</Data>
    <Data>01d60c25b5b468a1</Data>
    <Data>8</Data>
    <Data>C:\Users\Public\Daybreak Game Company\Installed Games\EverQuest II\EverQuest2.exe</Data>
    <Data>403cbeae-413a-4b67-aedb-f6ee3521afe5</Data>
    <Data />
    <Data />
    <Data>Unknown</Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
    </EventData>
    </Event>
  2. Replay New Member

    IN addition, there is an event at the same time that has the following data:
    ------------------------------------------
    Fault bucket , type 0
    Event Name: AppHangB1
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: EverQuest2.exe
    P2: 1.0.0.1
    P3: 5e8220d3
    P4: 3a4c
    P5: 134217728
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD09B.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD0AC.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD0AB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD0DB.tmp.txt
    \\?\C:\Users\NAME REMOVED\AppData\Local\Temp\WERD4F3.tmp.appcompat.txt

    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppHang_EverQuest2.exe_304e3d9c6f8e575889d1432c482becaa246d0bd_2f12a208_67fdd5be-c341-4f9e-ad4d-26276d12aeb3

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 403cbeae-413a-4b67-aedb-f6ee3521afe5
    Report Status: 97
    Hashed bucket:
    Cab Guid: 0
    ------------------------------

    I would be glad to send the referenced files, like the .wer and txt files if requested.