Account age "stuck"

Discussion in 'Players Supporting Players' started by Zharxian, Apr 8, 2018.

  1. Zharxian Member

    I seem to be having an issue with one of my accounts. When I mouse over the account age, it is stuck at 5 years, 11 months, 13 days. Is this a known issue, and is there something I can do to help resolve it? I was looking forward to claiming the 6 year vet reward.
  2. Xianthia Well-Known Member

    Unfortunately :( this has been going on for quite some time.
    There are some old posts that discuss this issue. No clear way to correct this (unfortunately). However, take heart and know that it will resolve on it's own (at least it has for me, and assuming others since haven't seen a post about it in a bit of time).


    As a non verified way I usually try to go on Test Server or any other server that is in a different region than your home one. Sometimes that works, sometimes it doesn't.


    Interestingly enough (and probably not even related) I'm wondering if something is coming into the game and a beta is being set up. It seems like the timing will tell, but from my own limited perception the issues with account age start just about when something is being put on a beta/test server. /let's wait and see :D

    Edit to add: found some linkies :
    https://forums.daybreakgames.com/eq2/index.php?threads/account-age-no-longer-updating.580278/
    https://forums.daybreakgames.com/eq2/index.php?threads/accound-age-not-moving.578228/
    Juraiya and Rosyposy like this.
  3. Zharxian Member

    This has been resolved. Thank you for the response.