I assume they still answer petitions, particularly when it involves a marketplace purchase, but I could be wrong.
This has happened a few times to customers purchasing from the character select screen. If you browse these forums you'll see a few similar issues....
I purchased from the login screen, not a character. There was no virtual item to click. There's nothing in my bags and nothing in /claim.
I purchased a character slot from the login screen. It was not added to my account.
I believe the decision not to upgrade them at launch is a mistake. I've already bought the standard edition and I've been playing in beta, but if...
I've joined test.test from the beta server. I'll try to keep an eye on when there might be groups gathering to do the achievements. I'm pretty fond...
Was the test server included in the name purge? I would gladly pay for the name change bauble for my test toon if the name could be freed up. If...
Was the test server included in the recent name purge we had? I've wanted my name on test for a very, very long time, but it keeps telling me the...
Gracee my thoughts and prayers are with you! Great big hugs! - Senya/Jaylah
The live stream was certainly not very informative. I could have learned as much about PoP by visiting the "Buy Now" page. I sure do miss the...
/hugs Cheri! You've also got lots of designs that I might steal myself now that I'm playing again! You do such beautiful work. :)
I'm so glad you did bring this up, Wizzam. Perhaps people will start to understand that it's not okay to completely plagiarize someone's decorating...
I know EXACTLY how you feel. A few weeks ago I was approached by someone from a guild on Maj'Dul. The person (I forget the name now) asked me to...
Or wait and buy the new expansion and get all three (assuming that the new expansion actually includes the previous content).
If I could pick anything this is what I personally would want: All new currencies going forward be account wide Account-wide achievements Heirloom...
For some of us, it is not whether or not we CAN afford it, but whether or not the product is worth the sticker price. A few years ago I would have...
I lost my guild name to what I'm pretty sure is an inactive guild. There's only a single player in the guild and there's no data for that player....
My name is incredibly important to me. It's always the first thing I think about when mergers are announced so I went digging to find out how it...
+1 for the duck mount!
For what it's worth, doing this zone repeatedly (many times previously with no reward at all because of the bugs) and now getting booby prizes that...
Separate names with a comma.