Not A Bug dev :Subscription via Steam issue

Discussion in 'Bug Reports' started by Chimeron, Jan 30, 2023.

  1. Chimeron Member

    When i logged in after subbing via steam. Im unable to play any of my characters because it doesnt recognize the subscription.They are all locked. I find this mildly annoying .

    Help ?
  2. Dude Well-Known Member

    No one here can help you. You'll need to submit a customer service request at https://help.daybreakgames.com/hc/en-us.
    Breanna, Twyla, Sigrdrifa and 2 others like this.
  3. Chimeron Member

    I really cant be bothered to do anything else. Hoping to hear from someone in charge soon.
  4. Dude Well-Known Member

    Enjoy not playing the game!
    Breanna likes this.
  5. Sturmlocke Linux enthusiast playing EQ2 via Proton.

    I highly suggest taking Dude's advice, it's what we all do when stuff like this happens. Only customer service has access to your account info, for good reason too.

    Whatever the case, I hope you get this sorted out mate. Welcome (back?).
    Breanna, Twyla and Dude like this.
  6. Sigrdrifa EQ2 Wiki Author

    Devs and other players can't fix subscription issues. That takes an actual /petition to the CSRs to fix.
    Breanna, Twyla and Dude like this.
  7. Chimeron Member

    You should remove your product from steam.
    I have a feeling you havent even bothered to implement it correctly, coding skill issue ? Enjoy my 15 bucks or whatever it was.
  8. Beee Well-Known Member

    Write the ticket to https://help.daybreakgames.com/hc/en-us
    Dude, Breanna and Twyla like this.
  9. Bellamorte Active Member

    Sometimes issues need assistance from the actual person experiencing the issue, so go on being childish and pouting in the corner.....Im sure it is something super easy to fix but the fact that you are acting like this is just attention seeking. lol
    Sigrdrifa and Dude like this.