The other day i /claimed a veteran reward that came with LON card pack and obviously since its a booster pack, it cannot be used. Just a suggestion, but why not change that reward to a random single loot pack like is on the store? Seems like it should be simple enough.
I would suggest /feedback, and also /petition to see if you can't get a random loot pack from the Marketplace substituted. It can't hurt to ask.
So ive submitted a feedback ticket. the account its on is a free one so i couldnt petition. we shall see. thanks guys have a safe day.
If you have a subbed account, you can submit a petition on that account on behalf of your FtP account.