Account Related Support

Discuss account issues (billing, password, subscription issues, etc.) in this forum

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  1. ARCHIVED-malphorn

    Tried to log in and it says incorrect username or password

    ARCHIVED-malphorn, Oct 10, 2011
    Replies:
    14
    Views:
    6,139
    ARCHIVED-TSR-JoshuaM
    Oct 12, 2011
  2. ARCHIVED-surrena

    Central Authentication Service

    ARCHIVED-surrena, Aug 26, 2011
    Replies:
    1
    Views:
    6,082
    ARCHIVED-TSR-JoshuaM
    Aug 29, 2011
  3. ARCHIVED-Apeks3

    Character transfer

    ARCHIVED-Apeks3, Sep 29, 2008 ... 21 22 23
    Replies:
    457
    Views:
    4,793
    ARCHIVED-TSR-DanielH
    May 14, 2009
  4. ARCHIVED-TSR-JoshuaM

    Welcome Back! Password Reset / Account Recovery

    ARCHIVED-TSR-JoshuaM, May 13, 2011
    Replies:
    0
    Views:
    4,281
    ARCHIVED-TSR-JoshuaM
    May 13, 2011
  5. ARCHIVED-Supermunk

    Unable to cancel account or remove credit card details

    ARCHIVED-Supermunk, May 16, 2011
    Replies:
    13
    Views:
    4,098
    ARCHIVED-TSR-JoshuaM
    Jun 9, 2011
  6. ARCHIVED-UnderToad

    How do I cancel my subscription?

    ARCHIVED-UnderToad, Oct 13, 2012
    Replies:
    3
    Views:
    3,750
    ARCHIVED-TSR-AlexS
    Oct 15, 2012
  7. ARCHIVED-d3caffed

    Subscription will not accept my VISA anymore

    ARCHIVED-d3caffed, May 19, 2009
    Replies:
    2
    Views:
    3,453
    ARCHIVED-TSR-DanielH
    May 20, 2009
  8. ARCHIVED-Maxamillions

    Password Reset Issue

    ARCHIVED-Maxamillions, May 14, 2011 ... 2
    Replies:
    36
    Views:
    3,025
    ARCHIVED-Rollercoaster
    May 18, 2011
  9. ARCHIVED-Verush1

    Password reset utility not working?

    ARCHIVED-Verush1, Oct 13, 2010 ... 2
    Replies:
    36
    Views:
    3,006
    ARCHIVED-huh
    May 21, 2011
  10. ARCHIVED-JadeForce

    Could verified by visa be the reason for our problems?

    ARCHIVED-JadeForce, Aug 8, 2009 ... 2 3
    Replies:
    53
    Views:
    2,930
    ARCHIVED-Littleflame
    Mar 30, 2010
  11. ARCHIVED-magne

    Soe payment problem

    ARCHIVED-magne, Nov 21, 2009 ... 2
    Replies:
    20
    Views:
    2,878
    ARCHIVED-Wingrider01
    May 2, 2010
  12. ARCHIVED-chickenpop

    Is there anyway to buy game time online with Paypal?

    ARCHIVED-chickenpop, Aug 31, 2011
    Replies:
    5
    Views:
    2,576
    ARCHIVED-Zehl_Ice-Fire
    Sep 5, 2011
  13. ARCHIVED-Luag

    I have not heard of an account being hacked like this before

    ARCHIVED-Luag, Aug 23, 2010 ... 7 8 9
    Replies:
    171
    Views:
    2,325
    ARCHIVED-TSR-JamisonW
    Oct 22, 2010
  14. ARCHIVED-Genagen

    Visa problem

    ARCHIVED-Genagen, Jan 8, 2011
    Replies:
    8
    Views:
    2,258
    ARCHIVED-Wingrider01
    Jan 10, 2011
  15. ARCHIVED-Verufian

    Attempted Phishing E-Mail

    ARCHIVED-Verufian, Jan 19, 2009
    Replies:
    3
    Views:
    2,249
    ARCHIVED-TSR-DanielH
    Jan 22, 2009
  16. ARCHIVED-Kierene

    Parental Control Password Preventing Resub

    ARCHIVED-Kierene, Aug 6, 2011
    Replies:
    3
    Views:
    2,239
    ARCHIVED-TSR-JoshuaM
    Aug 8, 2011
  17. ARCHIVED-tdeki

    There is a problem with your account, please contact support. Help.

    ARCHIVED-tdeki, May 19, 2011
    Replies:
    1
    Views:
    2,152
    ARCHIVED-SOE-MOD-02
    May 20, 2011
  18. ARCHIVED-Bloodbeard

    We have encountered a system error while processing your request.

    ARCHIVED-Bloodbeard, Aug 16, 2011
    Replies:
    1
    Views:
    1,990
    ARCHIVED-TSR-JoshuaM
    Aug 16, 2011
  19. ARCHIVED-ajrm000

    Forgot Secret answer, can i change it?

    ARCHIVED-ajrm000, Nov 24, 2010
    Replies:
    1
    Views:
    1,928
    ARCHIVED-TSR-DennisG
    Nov 24, 2010
  20. ARCHIVED-Alliera

    SONY eq2 extended beta deleted all my expansions,6 vet rewards, referfriend mount

    ARCHIVED-Alliera, Aug 20, 2010 ... 4 5 6
    Replies:
    104
    Views:
    1,916
    ARCHIVED-Nakaru-Nitepaw
    Sep 28, 2010
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