Trying to purchase expansion

Discussion in 'Player Support' started by Sakiya, Mar 20, 2018.

  1. Sakiya New Member

    I've been trying to purchase the RoS expansion this morning, but as soon as I click on the Standard Edition on this page ( https://www.everquest.com/expansion-content ) I'm given the following error:

    We're sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our Knowledge Base for possible solutions to your error.
    Sakiya, Mar 20, 2018
    #1

  2. CrazyLarth Augur

    try a different browser maybe?
    CrazyLarth, Mar 20, 2018
    #2

  3. Tornicade_IV Augur

    try the collectors or premium maybe those will work :)
    Tornicade_IV, Mar 20, 2018
    #3

  4. Gyurika Godofwar Augur


    You have to use a card from the country of origin which is the country you created the account in when you made it or the country that the card was from when you created it.
    Gyurika Godofwar, Mar 20, 2018
    #4

  5. Sakiya New Member


    If I could get that far, I would be. I simply click the Buy Now button, login, and immediately get that error. Same error if I'm already logged in and click Buy Now.
    Sakiya, Mar 20, 2018
    #5

  6. Gyurika Godofwar Augur


    I'm just a player like you but I want to help if I can. Have you tried clearing your cache on whatever browser you are using or tried another browser? Have you tried another PC, laptop, phone or tablet?
    Gyurika Godofwar, Mar 20, 2018
    #6