Textures/Graphics/Character Issues

Discussion in 'Player Support' started by DazedNConfused, Nov 24, 2020.

  1. DazedNConfused New Member

    Hey all,

    My friend is just returning to the game and we were really looking forward to getting our duo going last night, but he is having some technical issues. At character select, all he can see is the bats and torches in the background, but no character. Whenever he logs in, he sees no characters, buildings, not even the sky. All he is able to see is the character name. Any help or troubleshooting ideas would be greatly appreciated. He tried deleting the eqclient.ini (suggestion I got from in game), but it didn’t fix the issue. Thank you!!
  2. CatsPaws SMH

    Maybe his camera view -

    To cycle between available views, press F9.
    • First-person view (default) - View straight ahead (you can't see your character).
    • Overhead (rotating) - View from above (camera rotates as you turn).
    • Rear (rotating) - View from rear (camera rotates as you turn and stays behind you).
    • Overhead (fixed) - View from above (camera does not rotate when you turn).
    • Rear (fixed) - View from rear (camera does not rotate when you turn).
    He can also use the scroll wheel on the mouse and move it back and forth to see if he can see it then
  3. DazedNConfused New Member

    That’s not the issue, unfortunately. Nothing is even visible. Also, when he gets into the world, as soon as he moves anything, the game freezes but doesn’t crash.

  4. Nennius Curmudgeon

    What sort of system is being used? What operating system?
  5. DazedNConfused New Member

    Windows 10 on a core x5 with onboard graphics
  6. CatsPaws SMH

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