Test Update 9/12/2023 - New Bugs Only

Discussion in 'Test Update Notes and Bug Roundup' started by EQ Dev, Sep 12, 2023.

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  1. Tkara Mia New Member

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  2. Fanra https://everquest.fanra.info


    Please understand that many players are non-technical people. That page is confusing to them. There are many files there to download and they have zero clue as to which one to get.

    I, being rather technical, believe that what you mean is for them to download and run from that page:
    Permalink for latest supported x64 version. The X64 Redistributable package contains both ARM64 and X64 binaries. This package makes it easy to install required Visual C++ ARM64 binaries when the X64 Redistributable is installed on an ARM64 device.

    Please check and confirm that I am correct. All the other files on that page just add more confusion and people don't know which to get and what to do.

    Thank you.
  3. Sancus Augur

    Windows 10, GTX 3080, Ryzen 7 5800X
    Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

    Crashed to desktop entering world with my character camped in Shar Vahl, Divided.

    I was able to zone into PoK after re-test copying from that zone. Zoning into The Feerrott and Ferrott, the Dream in game worked, although the textures in the latter look materially worse on Test. Zoning into Shar Vahl, Divided then crashed me to desktop.

    Feerrott, The Dream on Test:

    Feerrott, The Dream on Live:

    Some select lines from dbg.txt:
    [Wed Sep 13 17:57:36 2023]00707:Fatal error occurred in mainthread! (Release Client #630)
    [Wed Sep 13 17:57:36 2023]00708:Client Version: Sep 12 2023 12:43:46
    [Wed Sep 13 17:57:36 2023]00709:Skin Directory: UIFiles\defaul_old_spells_2\
    [Wed Sep 13 17:57:36 2023]00710:Graphics DLL Loaded: Graphics DLL Version 2.00.12345
    [Wed Sep 13 17:57:36 2023]00711:Graphics Build Date: Sep 12 2023 12:40:25
    [Wed Sep 13 17:57:36 2023]00712:Video Card: NVIDIA GeForce RTX 3080,
    [Wed Sep 13 17:57:36 2023]00713:Crash (char = Sancus, zone = sharvahltwo)
    [Wed Sep 13 17:57:36 2023]00714:Local Player's World location at time of crash: -419.250000, 33.875000, -187.874985.
    [Wed Sep 13 17:57:36 2023]00715:Gamestate at crash = 5
    [Wed Sep 13 17:57:36 2023]00716:Processor: 16 of type 8664
    [Wed Sep 13 17:57:37 2023]00717:Memory: Load: 28, Total Phys: 32711, Avail Phys: 23549, Total Page: 37575, Avail Page: 24211, Total Virtual: 134217727, Avail Virtual: 134206887, FreeBlocks: 130043844,2005410,1427218,687619,29923,6991,1759,1334,1257,288
    [Wed Sep 13 17:57:37 2023]00718:CPU: AMD Ryzen 7 5800X 8-Core Processor 10000
    [Wed Sep 13 17:57:37 2023]00719:Pools: Temp: 393216(0). Persistent: 54070116(53978452). OnDemand: 1310720(1208634). Zone: 39996268(39962436)
    [Wed Sep 13 17:57:37 2023]00720:MaxTextures: 31208k, CurrentTextures: 31208k, HighQualityTextures: 31208k
    [Wed Sep 13 17:57:37 2023]00721:Memory Mode: Minimum
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  4. BACON1234 New Member

    Clicking and Holding to put an item on a hotbar or a spell gem is resulting in the item/spell gem being offset from the tip of my cursor and the click and hold putting the wrong item on the tip of the cursor. Both errors seem to have the same offset associated with this bug[IMG]
    minimind likes this.
  5. Kompacte_of_Test Journeyman

    Thank you for sticking up for us non-techies...I am the exact confused person you are talking about. According to what I can figure out, all of my specs meet or exceed what is on that first page, except when it comes to graphics card, which my best sleuthing appears to show is not one of the listed ones but is Intel HD Graphics 4600. And I appear to have Directx 12? Can that be right, do I need to install 11?
  6. Fanra https://everquest.fanra.info

    If you have DirectX 12 you do not need to install DirectX 11.
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  7. Cairbrae Developer

    You're correct and thanks for adding clarity.

    Let me clear up any confusion about this particular issue. The issue of EQGraphicsDX9.dll not loading isn't because of DirectX 11 itself. It's because it brings with it a new dependency to a file (VCOMP140.DLL) that some people don't have. The file is in the X64 Redistributable package from Microsoft. Once you install that you should be able to launch the game.
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  8. Nennius Curmudgeon

    If players have Direct X 12 will this be an issue? If so, perhaps some mention of it when patching the game could be in order. It does seem to me that this roll-out has the potential to cause a LOT of issues and any steps you could take to head that off would save loads of bad PR and lots of time needlessly wasted. That having been said, thank you for engaging the players. I/we appreciate it.
    Hobs likes this.
  9. Worshburd New Member

    Can't enter game or do anything on test. Specifically Korafax DZ
    Locks at the same time... every time.

    3070TI / AMD 5800x

  10. Worshburd New Member

  11. Quick New Member

    You guys gonna extend '100% bonus chance for rare creatures to spawn and to faction gains and losses' portion of Fall Fun for the TEST server? ;)
  12. Cairbrae Developer

    No it shouldn't. Both DX11 and DX12 are bundled with Windows 10 and later, and managed by Windows Update.
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  13. Kompacte_of_Test Journeyman

    This worked for me thank you Fanra!
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  14. Gidono https://everquest.allakhazam.com

    I have both the x32 and x64 versions of Microsoft Visual C++ 2015-2022 Redistributable 14.36.32532

    When searching my drive for VCOMP140.dll, I see about 20 of them across different installations of programs and in my windows\Systems32 and windows\SysWOW64 directories. Which directory should this .dll be in for Everquest to use it?
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  15. kizant Augur

    If you really want to be sure about this you can download process explorer from here:

    Run that. Go to View -> Lower Pain View and select DLLs. Then when you select everquest you get something like this:

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  16. Sdoofbuc Augur

    I am unable to start the game on the test server. I click play and I get an error.

    Failed to load the graphics DLL!

    CPU = Intel(R) Core(TM) i7-3520M
    Graphics card = Intel HD Graphics 4000
    OS = Windows 11

    Display Devices
    Card name: Intel(R) HD Graphics 4000
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_05331028&REV_09
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 1792 MB
    Dedicated Memory: 0 MB
    Shared Memory: 1792 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    HDR Support: Not Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.149414,0.059570), White Point(0.312500,0.329102)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: S27D590
    Monitor Id: SAM0B48
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Monitor Capabilities: HDR Not Supported
    Advanced Color: Not Supported
    Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
    Driver File Version: 10.18.0010.4885 (English)
    Driver Version:
    DDI Version: 11.2
    Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 1.3

    I'm not technical. I don't know what this means.

    Can I still play EverQuest? If so, what can I do to fix this? If not, what is preventing me from doing so?
  17. kizant Augur

    The highest feature level is 11_0 and you need 11_1 according to the DirectX 11 thread. That video card may just be too old.
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  18. Sdoofbuc Augur

  19. kizant Augur

  20. Deloehne Augur

    A minor issue, at best, but /viewport, which heretofore had a black background for the area outside the playing area, now has a light gray color.
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