Stability AB

Discussion in 'Player Support' started by Diani, Sep 8, 2015.

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  1. Kolbayn Journeyman

    Whole group disconnected mid HA (Helping Hand ) 12.15 GMT
    10 mins looking at the black disconnected screen then back to char select.
    Click enter and after 2-3 mins , the server is not responding
    rebooted the game and out of the instance and in the middle of ETW non instance
    Got back to the instance and had had a roll back , however mobs we had killed we still dead so not enough left to finish the stage .. abandoned HA
  2. Diani Augur

  3. Ragbert Elder

    Lost connection on three accounts while in Caverns of Endless Song HA at Sunday, 04 October, 11:15 am.

    Instance had not died, 2 characters that were on aggro were at zone in and third at the spot where I was. The progression on instance was also saved.

    This seemed similar to when we had login server issues and you got booted out.
  4. Razgadz Lorekeeper

    and another disconnect just 5 mins ago - not in an instance and both world and Zone Shows uptime of 8 days -
    wonder how many weeks we will tolerate that...

    few days outage is pretty ok but paying a monthly fee for a game you can hardly play at all like that doesn't feel right - my boss would kill me if our Servers where down for more than 2 days ...
  5. X1234 Journeyman

    Daybreak, please sort this out. I have never experienced any worse stability than I have with Antonius Bayle. The technical issues with this server are making more and more people turn away from the game, and cancel their accounts. And, because this is the ONLY EU server, the majority of the people affected by this are EU players, and simply moving to a non-EU server will impose problems trying to group, raid, otherwise get progression done, which will inevitably cause us all to stop playing and cancel our accounts.

    Sort it out, please. :mad:
  6. Deillusional Augur

    Times are uk:

    [Sun Oct 04 12:16:26 2015]00626:Networking: connection terminated [client:DisconnectReasonOtherSideTerminated,server:DisconnectReasonApplication]
    [Sun Oct 04 12:16:26 2015]00627:disconnected at C:\p4\EverQuest\live\EverQuest\EverQuest.cpp:19259 (char. select) DisconnectReasonOtherSideTerminated,DisconnectReasonApplication

    [Sun Oct 04 12:16:26 2015]00628:Character is Deillusional.

    [Sun Oct 04 12:16:26 2015]00629:YOU HAVE BEEN DISCONNECTED.
    [Sun Oct 04 12:16:26 2015]00630:
    end of DisplayScreen

    [Sun Oct 04 12:16:45 2015]00631:Networking: Connection Closed [0] with 0 pending bytes.
    [Sun Oct 04 12:16:45 2015]00632:Attempt to send message 24261 on a void connection.
    [Sun Oct 04 12:16:45 2015]00633:Cleaning up groups.
    [Sun Oct 04 12:16:45 2015]00634:Attempt to send message 21038 on a void connection.
    [Sun Oct 04 12:16:45 2015]00635:Stopping world display.
    [Sun Oct 04 12:16:45 2015]00636:Attempt to send message 26917 on a void connection.
    [Sun Oct 04 12:16:45 2015]00637:Cleaning up.
    [Sun Oct 04 12:16:45 2015]00638:Sending Logout.
    [Sun Oct 04 12:16:45 2015]00639:Attempt to send message 11489 on a void connection.
    [Sun Oct 04 12:16:45 2015]00640:Networking: using port [52131].
    [Sun Oct 04 12:16:45 2015]00641:Networking: Connection Established [1]
    [Sun Oct 04 12:16:46 2015]00642:WorldAuthenticate: Initiating Login.
    [Sun Oct 04 12:21:49 2015]00643:WorldAuthenticate. I got a message of type 0x6c04 (27652).
    [Sun Oct 04 12:21:49 2015]00644:WorldAuthenticate. I got a message of type 0x51cf (20943).
    [Sun Oct 04 12:21:49 2015]00645:*** ERROR: WorldAuthenticate. ??? UNKNOWN MESSAGE

    [Sun Oct 04 12:21:50 2015]00646:WorldAuthenticate. I got a message of type 0x781e (30750).
    [Sun Oct 04 12:21:50 2015]00647:WorldAuthenticate. I got a message of type 0x6b6e (27502).
    [Sun Oct 04 12:21:50 2015]00648:WorldRPServer message: server name antonius

    [Sun Oct 04 12:21:50 2015]00649:WorldAuthenticate. I got a message of type 0x548c (21644).
    [Sun Oct 04 12:21:50 2015]00650:WorldAuthenticate. I got a message of type 0x2a7c (10876).
    [Sun Oct 04 12:21:50 2015]00651:WorldAuthenticate. I got a message of type 0x6eef (28399).
    [Sun Oct 04 12:21:50 2015]00652:WorldAuthenticate. I got a message of type 0x5d6c (23916).
    [Sun Oct 04 12:21:50 2015]00653:WorldAuthenticate. I got a message of type 0x3513 (13587).
    [Sun Oct 04 12:21:50 2015]00654:WorldAuthenticate. I got a message of type 0x61dc (25052).
    [Sun Oct 04 12:21:50 2015]00655:WorldAuthenticate. I got a message of type 0x605e (24670).
    [Sun Oct 04 12:21:50 2015]00656:WorldAuthenticate. I got a message of type 0x9f6 (2550).
    [Sun Oct 04 12:21:50 2015]00657:WorldAuthenticate. I got a message of type 0x196a (6506).
    [Sun Oct 04 12:21:50 2015]00658:Check 1x. 0x039b7839

    [Sun Oct 04 12:21:50 2015]00659:Check 1sa. 0x3d954f84

    [Sun Oct 04 12:21:50 2015]00660:Check 1sa. 0xa179fbfd

    [Sun Oct 04 12:21:50 2015]00661:WorldAuthenticate. I got a message of type 0xdaa (3498).
    [Sun Oct 04 12:21:50 2015]00662:WorldAuthenticate. Access granted.

    [Sun Oct 04 12:21:50 2015]00663:Starting network game.

    [Sun Oct 04 12:21:50 2015]00664:Starting load.

    Just in the new guild hall on own.
  7. Deillusional Augur

    Everything in common seems to be: EQZONE-40.everquest.com

    have we only got one zone server now?
  8. CymruOne New Member

    Just logged trader back on as no point trying to play without stability..... trader down so obviously another crash logged him back on and it took two minutes for a bazaar search to come back with a result when there are only 22 in the bazaar! Here comes another crash..... third since last night?? or more??
  9. Igniz Augur

    DBG, if you plan on wiping AB to be finally able to reduce costs just announce it and merge the server or offer free transfer tokens claimable once per character (Character! not account!). Do not try to grab still more money of us by trying to scare us into buying the server transfer tokens ourselves -.-
  10. Deillusional Augur

    Trying to zone to lobby:

    [Sun Oct 04 13:20:25 2015]00347:Vertex Shader Version: 3.0

    [Sun Oct 04 13:20:25 2015]00348:pixel Shader Version: 3.0

    [Sun Oct 04 13:22:42 2015]01126:Deillusional (Deillusional) requested status for 344 (guildlobby), but was denied. reason: -10.

    [Sun Oct 04 13:22:42 2015]01127:ERROR: zone (neighborhood) is unavailable (reason: -10).

    [Sun Oct 04 13:22:42 2015]01128:MSG_TELEPORT_PC
  11. Deillusional Augur

    Successful zone to lobby zone server is 42, so thats the idea out of only one zone server effecting it:



    [Sun Oct 04 13:32:08 2015]01148:Waiting to connect to zone... Character Deillusional

    [Sun Oct 04 13:32:12 2015]01149:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
    [Sun Oct 04 13:32:12 2015]01150:Zone addr [eqzone-42.everquest.com:2222] received...
    [Sun Oct 04 13:32:13 2015]01151:ZONING
    [Sun Oct 04 13:32:13 2015]01152:Networking: Connection Closed [0] with 0 pending bytes.
    [Sun Oct 04 13:32:13 2015]01153:Networking: using port [55619].
    [Sun Oct 04 13:32:13 2015]01154:Networking: Connection Established [1]
    [Sun Oct 04 13:32:13 2015]01155:Connected to eqzone-42.everquest.com:2222...

    [Sun Oct 04 13:32:13 2015]01156:Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
    [Sun Oct 04 13:32:14 2015]01157:Zone Connect -- 3 -- Received MSG_SEND_PC
    [Sun Oct 04 13:32:14 2015]01158:Received our Player from zone.
    [Sun Oct 04 13:32:14 2015]01159:Received MSG_EQ_ADDPLAYER, Player = Deillusional, zone = The Guild Lobby
    [Sun Oct 04 13:32:14 2015]01160:MSG_TIME_STAMP received.
    [Sun Oct 04 13:32:14 2015]01161:MSG_TIME_STAMP received. (Items inc).
    [Sun Oct 04 13:32:17 2015]01162:Item done, MSG_WEATHER_EVENT received.

    [Sun Oct 04 13:32:17 2015]01163:Initializing zone.
    [Sun Oct 04 13:32:17 2015]01164:Initializing world.
    [Sun Oct 04 13:32:17 2015]00362:Beginning handling memory on zoning.
    [Sun Oct 04 13:32:17 2015]00363:Memory: Load: 28, Total Phys: 16279, Avail Phys: 11698, Total Page: 40698, Avail Page: 35234, Total Virtual: 2047, Avail Virtual: 641, FreeBlocks: 261,72,46,45,34,15,14,12,12,9
    [Sun Oct 04 13:32:17 2015]00364:pools: Temp: 1835136(880152). Persistent: 45050732(44958980). OnDemand: 22239728(22045571). Zone: 0(0)
    [Sun Oct 04 13:32:17 2015]00365:MaxTextures: 58713k, CurrentTextures: 32035k, HighQualityTextures: 20546k
    [Sun Oct 04 13:32:17 2015]00366:Finished handling memory on zoning.
    [Sun Oct 04 13:32:17 2015]00367:Memory: Load: 27, Total Phys: 16279, Avail Phys: 11811, Total Page: 40698, Avail Page: 35355, Total Virtual: 2047, Avail Virtual: 650, FreeBlocks: 261,72,46,45,34,15,14,12,12,9
    [Sun Oct 04 13:32:17 2015]00368:pools: Temp: 1835136(880152). Persistent: 45050732(44958980). OnDemand: 0(0). Zone: 0(0)
    [Sun Oct 04 13:32:17 2015]00369:MaxTextures: 58713k, CurrentTextures: 16973k, HighQualityTextures: 16973k
    [Sun Oct 04 13:32:17 2015]01165:Verifying world files.
    [Sun Oct 04 13:32:17 2015]01166:Attempting to load guildlobby.EQG.
    [Sun Oct 04 13:32:18 2015]01167:Loaded guildlobby.EQG.
    [Sun Oct 04 13:32:18 2015]01168:Loading zone specific files.
    [Sun Oct 04 13:32:18 2015]01169:Bad file: guildlobby_chr.txt
    [Sun Oct 04 13:32:18 2015]01170:Initializing cameras.
    [Sun Oct 04 13:32:18 2015]01171:Initializing lights.
    [Sun Oct 04 13:32:18 2015]01172:Initializing visual effects.
    [Sun Oct 04 13:32:18 2015]01173:Initializing target indicator.
    [Sun Oct 04 13:32:18 2015]01174:Initializing player path.
    [Sun Oct 04 13:32:18 2015]01175:performing post-load operations.
    [Sun Oct 04 13:32:18 2015]01176:Initializing precipitation system.
    [Sun Oct 04 13:32:18 2015]01177:World initialized: guildlobby
    [Sun Oct 04 13:32:18 2015]01178:Resetting cameras.
    [Sun Oct 04 13:32:18 2015]01179:Resetting overlays.
    [Sun Oct 04 13:32:18 2015]01180:Zone initialized.
    [Sun Oct 04 13:32:18 2015]01181:Creating INI files.
    [Sun Oct 04 13:32:18 2015]01182:Requesting AA data.
    [Sun Oct 04 13:32:18 2015]01183:Requesting Skill rank data.
    [Sun Oct 04 13:32:18 2015]01184:Memory: Load: 27, Total Phys: 16279, Avail Phys: 11778, Total Page: 40698, Avail Page: 35316, Total Virtual: 2047, Avail Virtual: 642, FreeBlocks: 261,72,46,45,34,15,14,12,10,9
    [Sun Oct 04 13:32:18 2015]01185:pools: Temp: 0(0). Persistent: 45050732(44958980). OnDemand: 0(0). Zone: 6183560(6153050)
    [Sun Oct 04 13:32:18 2015]01186:MaxTextures: 58713k, CurrentTextures: 30473k, HighQualityTextures: 30473k
    [Sun Oct 04 13:32:18 2015]01187:Entering main loop.
    [Sun Oct 04 13:32:18 2015]01188:DoMainLoop - Just after packet processing()
    [Sun Oct 04 13:32:18 2015]01189:DoMainLoop - Just after actor creation()
    [Sun Oct 04 13:32:18 2015]01190:Loading game sounds.
    [Sun Oct 04 13:32:18 2015]01191:Requesting initialization data.
    [Sun Oct 04 13:32:18 2015]01192:DoMainLoop: just before first while(!EverQuest.ReceievedWorldObjects).
    [Sun Oct 04 13:32:19 2015]01193:Zone Connect -- Received MSG_SND_WOBJECTS_RESPONSE
    [Sun Oct 04 13:32:19 2015]01194:DoMainLoop: complete after first while(!EverQuest.ReceievedWorldObjects).
    [Sun Oct 04 13:32:19 2015]01195:DoMainLoop: just before second while(!ReadyEnterWorld).
    [Sun Oct 04 13:32:19 2015]01196:Zone Connect -- Sending out a MSG_READY_ENTER_WORLD.
    [Sun Oct 04 13:32:19 2015]01197:Zone Connect -- Received MSG_READY_ENTER_WORLD
    [Sun Oct 04 13:32:19 2015]01198:DoMainLoop: completed second while(!ReadyEnterWorld).
    [Sun Oct 04 13:32:19 2015]01199:Setting up models.
    [Sun Oct 04 13:32:19 2015]01200:Starting pre-load

    [Sun Oct 04 13:32:21 2015]01201:Setting up character.
    [Sun Oct 04 13:32:21 2015]01202:Activating music.
    [Sun Oct 04 13:32:21 2015]01203:Initialization complete.
    Entering main loop.
    [Sun Oct 04 13:32:21 2015]01204:Memory: Load: 27, Total Phys: 16279, Avail Phys: 11748, Total Page: 40698, Avail Page: 35295, Total Virtual: 2047, Avail Virtual: 642, FreeBlocks: 261,72,46,45,34,15,14,12,10,9
    [Sun Oct 04 13:32:21 2015]01205:MaxTextures: 58713k, CurrentTextures: 34497k, HighQualityTextures: 31094k
    [Sun Oct 04 13:32:34 2015]00370:Trilinear Mipmapping available.

    [Sun Oct 04 13:32:34 2015]00371:Vertex Shader Version: 3.0

    [Sun Oct 04 13:32:34 2015]00372:pixel Shader Version: 3.0

    [Sun Oct 04 13:32:45 2015]00373:Lost D3D device. Waiting for reset.
  12. chronicler Augur

    An unkown error at server select.!
  13. Siny Augur

    Mega lag in combine -a tell sent 2 mins ago still hasnt appeared
  14. Siny Augur

    And disconnect both accounts
  15. Nyane Journeyman

    Unknown error at server select some minutes ago. Able to log in again now.

    Not buying the expansion for any of my accounts until AB gets fixed.
  16. Adroxia Elder

    15.47 UK - massive lag, and I think server about to boot us all out. Guild MOTD not updating, tells not going through, same symptoms as every other time this happens.

    Raid in 2 hours .... unlikely to be a good night.
  17. Imrahil Augur

    The lack of a suitable solution is bad, the lack of communication towards paying customers is a disgrace.
    It is not enough to say "we acknowledge that there is an issue, now tell us "when and where did you crash" when this topic has been about for 6 weeks and more.

    My account will run out on November 9th, if the topic isn't solved by then, I will go F2P, because there is no way I will pay for something I cannot use. Just fyi, I haven't had a break in payment since I started playing in 2000...
    cadres likes this.
  18. Mizar Lorekeeper

    Main account (this) running out of days in 32 days
    1st box account runnig out of days in 7 days
    2nd box account running out of days in 1 day
    3rd box account running out of days in 1 day

    Not buying the expansion on any of those 4 (they have all TDS expansion) and cancelling the suscription on all boxes as I write this. Main account will follow if the issue is not solved either closing server and providing free account moves to a new server or whatever you decide or are able to do and possibly some kind of ingame/subscription reimboursement .
  19. CymruOne New Member

    so I get booted trying to zone into OGH from OGV after doing task and poof to server logon saying AB down but second account trader in bazaar and all ok (well I say ok, apart from the huge delays in searching for items) plus when zoning from time to void it took over a minute as I lefty to walk dogs trader was still up but AB down.... now back can get in and trader still up
  20. Igniz Augur

    Out of curiosity: How come Razgadz' Open Letter to Holly got rolled up with 3 other threads to hide it quickly, while The Open Letter regarding the Lockjaw Rotation is still there, 38 pages strong?

    Are you sure that TLPs are now your prime customers? Sure, with the expansions yet to unlock on TLP, you got that covered for YEARS until they start to want new content. If one of the TLPs had the problems AB has since 6 whole weeks, heads would be rolling and DBG management would not only try their best to solve the issues yesterday, but hand out massive compensation to keep them birdies happy.

    I will also be one of those players not buying the new expansion or any renewed subscriptions on any of my six accounts until these issues are resolved to our satisfaction. I might not be around since 1999, but January 2006 is still a lot of active customership.
    delfchen and Imrahil like this.
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