I think the term casual is unhelpful and virtually meaningless in discussion. Everyone has their own definition, which coincidentally seems to match their views if they consider themselves casual. We should try to be more specific about what each of us wants and spend our energy there. I think players are much more diverse than just casual or not, that we can't claim to exist in any certain bucket where everyone agrees, and that we won't ever have a server that sustains a legitimate population where all of one single person's desires are met. Demanding such non-compromise as if the entire world obviously agrees with you is not feedback. Some players want to play and not care much about gear or stats or even success. Some players do care that they achieve something, but don't care much about what or when. Some players care what they achieve, but don't care how long it takes to get there. Some players want to play and get where they are going in an amount of time that suits them, but not others. Some players play to race and win and gloat. These are different experiences. Which is casual? Some players play for the world, for memories, for story, for friends. Some players just want to feel the wind in West Karana one more time. Some players want to feel <insert age> again. Some players just want to try new things, or complete that quest they didn't the last time around. Believe it or not, some players don't want to visit a game's forums, but still expect their experiences to be respected. Some players want to stay in classic forever. Some players think the game gets good at Velious. Or PoP. Or DoD. Or SoD. Some players don't understand how anyone could play on TLPs. It will be more impactful for you and easier for us if we can get more in the habit of simply stating what we personally want and why, letting others disagree, accept some compromise, and leave the righteousness about what imaginary group of non-existing players was listened to or not, understood or not, catered to or not, for somewhere else. Like, reddit or something.