OK, now I am getting a bit angry.. Because I don't want to pay every toon for Gold I paid some parts to upgrade them in Silver (Rank II-Spells, Hero Forge etc). Because I don't trust DGB any bit anymore I have noticed and written every part and documenting changes. After getting from Gold back two of my toons had Silver. This is what I am used to. Then I paid a mercenary slot and instantly the account converted to Free while I wanted to get a T5 Apprentice Merc which obviously didn't worked anymore. WHAT IS THAT? How the heck is a purchase for upgrading the toon downgrading it? First I thought I have written something wrong. But the second account did exactly the same thing!