Shadows Don't Render

This issue was brought up here:

https://forums.daybreakgames.com/eq/index.php?threads/shadow-rendering-shadows-not-rendering.266000/

It seems newer Radeon cards (RX 5xxx) series will not render shadows at all.

I swapped from an RX 480, did shadows no problem.

16 day bump

I have an xfx radeon 580, and shadows render on it just fine.

coincidentally, I am having shadows not render on my laptop, which is just a dell craptop with integrated graphics. My PC with the radeon has an AMD processor, while the laptop is Intel.

Maybe it's an Intel CPU thing? I don't know, but I wanted to add my info as well

Not an intel thing. Have a laptop with intel processor, runs shadows just fine. It's the 5xxx series, not the 5xx/4xx series that aren't rendering shadows.

An RX 480 renders shadows. An RX 580 also renders shadows. An 5700 XT does not render shadows, a 5600 XT does not render shadows, a 5500 XT does not render shadows.

I build computers almost weekly and get to test EQ on all kinds of cards--it seems super specific to the "XT" line of cards 5500, 5600, 5700.

A 480, 580 both render shadows no problem.

I have yet to encounter an nvidia chipset that fails to render shadows.

There is no guarantee how long DirectX 9.0c will be available.
Immediate measures are required to avoid using DirectX 9.0c.