I been playing EQ for a very long time, and as I read in some prior posts about bugs and whatnot, I agree that there's been many bugs over the years. currently instances have horrible lag not to mention the huge memory leaks that hog up memory and ultimately crash (after many zonings) and yes I have played with the memory usage settings in options and its still an issue. my system isn't a slouch. I have tried other games and always wound back up here, to me WOW is Alice in wonderland and quite frankly all the time and years I have played EQ I don't want to start all over (1 acct is over 900 days played). Since EQ is or close to one of the first online MMO games It has set the model that took off into other things with time. However the quality of care this game seems to have gotten is crap over time, I'll log in to find some stupid item has had the graphics changed / improved (while it does look good) but to me that's udder BS when there's so much mechanics of the game that's fubar. I recently had an issue that I petitioned on and while it did get resolved, it was a huge hassle and the correspondence back and forth would make your jaw hit the floor and back up again cause of the amazing recoil from the fall, the ineptitude of the whole thing makes me (and probably a lot of the player base) just shake my head. I do also want to say though that I do understand its a tough job with having a game that started off with DX8 and migrating to DX9 (a-b-c) and so on. I do also commend the hard work that is put into EQ also. Personally I think that cause EQ is the model that set the MMO trend going it should get top notch care since it is the flagship of games in the day. Other games have attracted players and leave EQ but other have also left cause there tired of broke broke and more broke. Sony (SOE) is a HUGE company and they would only cut the cord on something like this cause its dragging the margin down. Lets face it the customer pays YOUR wages and therefore if a product and / or service blows people leave it and move on. Since there's "new blood" here do what's right and get this back to the number 1 spot, it's a challenge I'm sure but it can be done.