Perks Removed

Discussion in 'Bug Reports' started by Loratex, Feb 5, 2022.

  1. Loratex The Ridiculous Necro

    Perks were removed on the day or "reup"
    so even thought today is the last day of the previous plan... i dont have them now?

    mainly the inventory space is an issue.
    Bullwyf, Iuwene and Elyssanda like this.
  2. Iuwene Master

    I had the same problem a few days ago. Not only the perks were removed. When I checked on the account page it showed payment in progress or somthing similar. When I checked again a while later the whole subscription for that account lapsed and I had to resubscribe (including the perks), which was possible without problems then.

    This was credit card based payment, not Krono or such.
    Bullwyf likes this.
  3. Bullwyf Journeyman

    Exact same thing happened to one of my accounts last week.
  4. Thunderkiks Augur

    Mine renewed fine yesterday on lifetime acct.
  5. Iuwene Master

    Perks gone again and subscription canceled.... kind of.

    Had it today again on my main account. Last payment was on Nov 16th for 3 months subscription. On Jan 23th I claimed my 500, so next time would have been today. DBG Cash Claim window tells me to get all access... instead of the Claim Button.

    Ingame I lost my inventory slots from the perks, but I still seem to be full access even after relogging.
    Account page says I need to resubscribe.

    So, WTF is going with the account system ? Do 3 months no longer autorenew ?