Not A Bug Overseer pack not opening

Purchased an overseer pack of three from the station store and cannot figure out how to open it to get my three common agents. Tried everything, isnt opening.

hold right click it and hit claim reward button

When holding right click, no claim reward button shows.

You have bring up the item window, by right clicking it (same way you would inspect an item in your inventory). Next, you have to select claim reward.

I wish they'd just go back to clicky item rewards, you know...like they've done for years...instead of this open item window/claim reward nonsense. It's unnecessary and annoying.

As I recall this was done to correct problems to do with reward item stacking.