1. Tarvas Redwall of Coirnav, now Drinal

   

   Hello. My old credit card was used for a auto renewal and has been processing for several days now. How long will it take for that to clear up so I can enter correct information?
   
   This is what I am seeing:
   
   "Pending Membership Payment: A $119.88 charge for your 12 Month membership is currently in process.
   CURRENT ALL ACCESS MEMBERSHIP PLAN: PRE-PAID Time"
   
   Thanks.

   Tarvas, Dec 14, 2018

   #1 Last edited by Tarvas, Dec 14, 2018
2. Iven the Lunatic

   You should open a support ticket as only the support team could answer your question:
   https://help.daybreakgames.com/hc/de/requests/new

   Iven, Dec 14, 2018

   #2

   Tarvas likes this.
3. Tarvas Redwall of Coirnav, now Drinal

   

   
   I did and they fixed the issue within 25 minutes. Nice service there.

   Tarvas, Dec 15, 2018

   #3