not getting marketplace discount

Discussion in 'Player Support' started by mewkus, Nov 26, 2020.

  1. mewkus Elder

    All-Access players were supposed to get a 20% discount in the marketplace, but I am not getting it. All it shows is the standard 10% discount, even on final checkout. I tried logging out and back in, but that didn't seem to change anything. I'm trying this on Thanksgiving day, so it couldn't have expired already.

    [IMG]
  2. Vividor Journeyman

    20% discount is not working for anyone, it only offers the usual 10% for being a member.
  3. GNOME_POWER Augur

    Bag is discounted.
  4. CatsPaws I don't like titles

    It was an error. The 20% was up for one day. Someone mouthed off and they heard about it and took it down.

    There never was supposed to be a 20% off everything.

    It is supposed to be 15% off bags. And 50% on rare mobs, factions and experience.
  5. mewkus Elder

    I just checked again, and it says there should be a 20% discount.[IMG]
  6. CatsPaws I don't like titles

  7. GNOME_POWER Augur

    Bags are discounted by 15% and gold members are even more discounted.
    For gold members, the total discount is close to 20%.
  8. Vividor Journeyman

    I did petition and this is the answer:

    Greetings Traveler,

    We've received similar reports about this issue from other players, and we've reported it to our QA and Development Teams for review. We kindly ask that you bear with us as they investigate this issue further, and work towards any necessary fixes.

    I'm afraid I don't have an ETA on that for you at this time, but please keep an eye on the official forums (https://forums.daybreakgames.com/eq) as well as the patch notes (https://forums.daybreakgames.com/eq/index.php?forums/game-update-notes-live.9/) for further information as it becomes available.

    Additionally, the bug report section of the forums can be found here: http://www.everquest.com/bugs
    I would suggest filing a report in that section as well to further elevate awareness, as other players that may be similarly impacted can chime in and up-vote the issue. Instructions can be found here: https://forums.daybreakgames.com/eq/index.php?threads/how-to-report-and-upvote-bugs.260061/

    I do apologize that we don't have a CS-based solution for you. If a bug is detected, we hope to see it corrected at the development level as soon as humanly possible.

    If you have any other in-game issues we can assist you with in the meantime, please feel free to submit another petition at your convenience.

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