new video card

Discussion in 'Player Support' started by clark53, Mar 9, 2013.

  1. clark53 Journeyman

    I put in a new Radeon HD 5450 (2 gig) video card and when I box two accounts on my machine it is very choppy and laggy. It will run one instance very nicely. I had a nVidia 8600 with 256mb and it ran the two instances just fine. I have done all the normal stuff like make sure all my drivers were up to date, which they are and run the Options.exe. Deleted my eqclient.ini with no luck. I am including my dxdiag if you need any other information let me know. Thanks for any help.

    ------------------
    System Information
    ------------------
    Time of this report: 3/9/2013, 09:04:30
    Machine name: EQ1
    Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.130107-0416)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Dell DXP061
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.5.3
    Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs)
    Memory: 3070MB RAM
    Page File: 1984MB used, 5017MB available
    Windows Dir: C:\windows
    DirectX Version: DirectX 9.0c (4.09.0000.0904)
    DX Setup Parameters: Not found
    DxDiag Version: 5.03.2600.5512 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    DirectX Files Tab: No problems found.
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Music Tab: No problems found.
    Input Tab: No problems found.
    Network Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (n/a)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (n/a)
    DirectMusic: 0/5 (n/a)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5400 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x68E1)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_68E1&SUBSYS_30001787&REV_00
    Display Memory: 2048.0 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor: Plug and Play Monitor
    Monitor Max Res: 1600,1200
    Driver Name: ati2dvag.dll
    Driver Version: 6.14.0010.7279 (English)
    DDI Version: 9 (or higher)
    Driver Attributes: Final Retail
    Driver Date/Size: 11/29/2012 08:38:20, 305664 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    VDD: n/a
    Mini VDD: ati2mtag.sys
    Mini VDD Date: 11/29/2012 08:48:48, 6812672 bytes
    Device Identifier: {D7B71EE2-2BA1-11CF-5868-0A10A1C2CB35}
    Vendor ID: 0x1002
    Device ID: 0x68E1
    SubSys ID: 0x30001787
    Revision ID: 0x0000
    Revision ID: 0x0000
    Video Accel: ModeMPEG2_C ModeMPEG2_D
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    Registry: OK
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    DDraw Test Result: Not run
    D3D7 Test Result: Not run
    D3D8 Test Result: Not run
    D3D9 Test Result: Not run
  2. Raludar Apprentice

    I installed the same card and I was having the same issue. I uninstalled all of my nVidia software and then installed the AMD Catalyst software and let it install the recommended driver and it works fine. I don't know why this worked but it did and the new card can multi-box smooth as silk now.
  3. Geroblue Augur

    Control Panel uninstall of nvidia drivers doesn't always clean it up completely.

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