I have the funds but cannot locate them in the store. I want to buy additional character slots (not through all access - just the character slots one time charge). Thank you in advance.
There is a limit of three purchased from the marketplace per account, total. Once you have purchased that many, you won't see them for sale any longer. Additionally, there are character slots on the loyalty vendor (which also have a limit of three per account, total).
Your looking for "Doll of Character" on either loyalty merchant. 14 is the limit for Paid accounts. Free starts with 2 and then you can buy 6 total (3 from marketplace and 3 from loyalty) so your limit on Free is 8 On Silver your limit is 10 To me its easier to just make another account. More to box.
If you already bought 3 they will not show up, it is named "Character slot (1)" You can get another 3 slots with "Doll of Character" from the PoK loyalty vendor. *Seems I type slow, oh well