NBE-1013

Discussion in 'Player Support' started by KDEE, Jan 18, 2018.

  1. KDEE New Member

    Can't seem to find any solution to this error.
    Started today all of a sudden.
    I have verified under management page that my account is still in good standing.
    Where can I go to submit a ticket? Can't log into the game... help.
    KDEE, Jan 18, 2018
    #1

  2. Raytan Augur


    I think you can log in a file a petition at their web site. I think this link will work...

    https://help.daybreakgames.com/hc/en-us
    Raytan, Jan 18, 2018
    #2

  3. tongji New Member

    You're not alone. 1 out of 7 accounts is experiencing this issue as well. NBE-1013 if using the patcher, and "requires a valid EQ subscription" error if I bypass the patcher.
    tongji, Jan 18, 2018
    #3

  4. Fingerlickin New Member

    I am also experiencing the issue. i have been using the account all day, but just switched computers??
    Fingerlickin, Jan 18, 2018
    #4

  5. Isoquant New Member

    I'm getting this error as well. Why?
    Isoquant, Jan 18, 2018
    #5

  6. Smokezz The Bane Crew

    This happened May 18, 2017. Affecting all Daybreak games.
    Smokezz, Jan 18, 2018
    #6

  7. Arwyn-RoV Augur

    Yeah this is clobbering my primary account right now.
    Arwyn-RoV, Jan 18, 2018
    #7
    Fingerlickin likes this.

  8. Fingerlickin New Member

    My free account appears to be working normally from the same computer. Is this an account issue?
    Fingerlickin, Jan 18, 2018
    #8

  9. Cantdance New Member

    one account logs in just fine for me and the other is NBE-1013. same computer different logins. Can we fix this ?
    Cantdance, Jan 18, 2018
    #9

  10. csailor52404 New Member

    Not working for me!
    csailor52404, Jan 18, 2018
    #10

  11. Arwyn-RoV Augur

    Its 100% sure an account issue. Same computer, internet connection, etc. loads several other accounts. The one I want to raid on, no love.
    Arwyn-RoV, Jan 18, 2018
    #11

  12. tongji New Member

    Definitely an account issue. 6 other accounts load on laptop / desktop. 1 account will not load on desktop or laptop with the same error, no matter what vessel.
    tongji, Jan 18, 2018
    #12

  13. Fingerlickin New Member

    Lame.... i was on the account earlier and it was fine. I logged out to switch computers and bzzt fu
    Fingerlickin, Jan 18, 2018
    #13

  14. Fingerlickin New Member

    working now!~!
    Fingerlickin, Jan 18, 2018
    #14