Missing Free Heroic Characters?

Discussion in 'The Veterans' Lounge' started by TheStugots, Mar 17, 2020.

  1. TheStugots Augur

    Is anyone else missing the free heroic toons on their accounts?

    I logged in all 6 of my accounts just now and only 1 out of 6 had the free heroic available. All are all access.

    I’ve submitted tickets on each, but just curious if anyone else has experienced this.
  2. Derresh Augur

    I think you have to log all the way into a character on an all-access account. If you did that and still don't have it then you should probably contact support.
  3. CatsPaws Augur

    Use the patcher to log in. Get the yellow message. Log out to desktop. See the count on character select when you log back in.
  4. Razic New Member

    If you log in multiple accounts through one patcher install, you run into this. It’s a known issue for a while now

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